MagRocket Information

At Superior Accounting Solutions, 95% of our communications are via email. As most of our clients are based inter-state, this is a convenient form of communication which eliminates Australia Post and is more instantaneous. Anything that requires your signature please email or fax back " this can all be achieved in minutes. Naturally, we are always happy to assist you over the phone if you would prefer a telephone conversation. Don™t forget to utilise our website as much as possible " many of the questions you may have for us can be answered using all the information provided on the website. How will I be billed? As with most Accountants, we charge for our services on a time basis. When we are working exclusively for you, then we charge you at our respective charge out rate. The rates vary dependent on who is doing your work (please refer to your engagement letter for a guide to your charge out rates). We aim to have as much done as possible by our administration team as their charge out rate is cheaper. Of course this is not the accounting work, but the much needed support work. The amount of time spent preparing your Tax Return(s) varies greatly on what has happened during the year and how the work is presented to us. There is a large list of factors that can affect the time spent on a job. You will not receive an invoice for time spent preparing your Tax Return(s) until we send you Final documentation for signature. If you will be receiving a refund on your Return you may choose to avail yourself of the Trust Account Authority option, wherein your invoice will be deducted from your refund and the balance paid to you. Alternatively, you may pay your invoice within our 7 day terms. How long will it take to complete my Tax return(s)? Our busy period is from August to March. n this period the turnaround time is longer. It™s like trying to get holiday accommodation during school holidays without the premium prices " it does require a little more patience. Outside this period, our turnaround times are ...