Maggie Li Email
Senior Vice President and Head of Operations Excellence @ UOB
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Maggie Li Location
- Singapore
Maggie Li Work
- Senior Vice President and Head of Operations Excellence @ (November 2021 - Present)
- Vice President Account Management Services @ (October 2020 - November 2021)
- Vice President Service Centre and Mail Communications @ (June 2018 - October 2020)
- Vice President Customer Contact Services @ (November 2014 - March 2018)
- Vice President Inflight Services @ (July 2011 - November 2014)
- Senior Manager Standards and Service Performance (Cabin Crew Division) @ (July 2009 - July 2011)
- Manager Standards and Service Performance (Cabin Crew Division) @ (October 2005 - July 2009)
- Assistant Manager Loyalty Marketing (Marketing Division) @ (January 2000 - October 2005)
Maggie Li Education
- University of Warwick - Warwick Business School
Master of Business Administration (M.B.A.)
1996-1997
Maggie Li Skills
- Budgets
- Business Process Improvement
- Contact Center Management
- Customer Contact Centre Operations
- Customer Relationship Management (CRM)
- Customer Service
- Data Analysis
- Leadership
- Management
- Microsoft Excel
- Research
- Strategy
- Teamwork
- Training
- Virtual Assistance
- Microsoft Office
- Microsoft Word
- PowerPoint
- Aircraft
- Flights
Maggie Li Summary
- Maggie Li, based in Singapore, is currently a Senior Vice President and Head of Operations Excellence at UOB. Maggie Li brings experience from previous roles at SGX and Singapore Airlines. Maggie Li holds a 1996 - 1997 Master of Business Administration (M.B.A.) @ University of Warwick - Warwick Business School. With a robust skill set that includes Budgets, Business Process Improvement, Contact Center Management, Customer Contact Centre Operations, Customer Relationship Management (CRM) and more. Maggie Li has 1 emails on RocketReach.
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