Customer Support and Training Manager @ Phoenix Communications Vancouver (January 2004 - January 2005)
Technical and Customer Support Manager @ Domain People Vancouver (January 2001 - January 2004)
Technical and Customer Support Manager @ Stormix Technologies Vancouver (January 1998 - January 2001)
Technical and Customer Support and Training Specialist @ Infonet-Software-Solutions Richmond (January 1995 - January 1998)
Maggie Hamilton Skills
Operations Management
Management
Process Improvement
Project Management
Change Management
Vendor Management
Team Leadership
Customer Service
Service Delivery
Business Analysis
Supply Chain Management
Outsourcing
Team Management
Team Building
Project Planning
Business Process Improvement
Six Sigma
Logistics
Leadership
ITIL
Cross-functional Team Leadership
Training
Employee Training
Recruiting
Human Resources
Customer Satisfaction
Technical Support
Troubleshooting
Sales
Customer Support
Forecasting
Call Centers
Account Management
Sales Management
Strategic Planning
CRM
Customer Relationship Management (CRM)
Program Management
SQL
Cross Functional Team
Business Process
Customer Relationship Management Crm
Cross Functional Team Leadership
See 22+see Less
Customer Relationship Management
Maggie Hamilton Summary
Maggie Hamilton, based in Vancouver, BC, CA, is currently a BPO Performance Manager at Sage. Maggie Hamilton brings experience from previous roles at Sage, Western Concord MFG Delta, Global Knowledge Vancouver and Tiltproof Inc. With a robust skill set that includes Operations Management, Management, Process Improvement, Project Management, Change Management and more. Maggie Hamilton has 5 emails on RocketReach.
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