Customer Success Team Lead @ (April 2022 - November 2022)
Customer Operations Specialist @ (July 2020 - April 2022)
Social Media Manager @ Wulf & Lamb (March 2019 - March 2020)
General Manager @ Wulf & Lamb (June 2018 - September 2019)
Assistant General Manager @ Wulf & Lamb (September 2017 - June 2018)
Marketing Communications Intern @ La Terrazza (March 2017 - May 2017)
Shift Supervisor @ Starbucks @ (April 2013 - January 2016)
Sales Representative @ Chocolates & Co - Leonidas (May 2011 - November 2012)
Magdalena O. Education
Université libre de Bruxelles
Bachelors (Communication and Media Studies)
2010-2014
Magdalena O. Skills
Customer Satisfaction
Communication Training
Analytical Skills
Customer Experience
Customer Success
Webinar Development
Email
Social Media Communications
Team Leadership
Training
Microsoft Office
Communication
Customer Service
Barista
Supervisory Skills
English as a Second Language (ESL)
Spanish
Copywriting
Instagram
Social Media Writing
Digital Copywriting
Key Performance Indicators
Presentations
Problem Solving
Service Quality
Magdalena O. Summary
Magdalena O., based in Warsaw, PL, is currently a Manager, Customer Success at EmailOctopus. Magdalena O. brings experience from previous roles at EmailOctopus and Wulf & Lamb. Magdalena O. holds a 2010 - 2014 Bachelors in Communication and Media Studies @ Université libre de Bruxelles. With a robust skill set that includes Customer Satisfaction, Communication Training, Analytical Skills, Customer Experience, Customer Success and more. Magdalena O. has 2 emails on RocketReach.
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