Magda Lapa's Location
Lisbon, Lisbon, Portugal
Magda Lapa's Work
- Head of Technical Direction @ Jogos Santa Casa
- Customer Service Director @ Jogos Santa Casa
- Quality Service Manager @ Jogos Santa Casa
- Senior Human Resources Consultant @ O F Consultores Lda
Magda Lapa's Education
- ISCTE - Instituto Universitário de Lisboa
Executive Master ( Business Management, Marketing)
2009 - 2010 - Universidade de Lisboa
Social Psychology
1996 - 2001
Magda Lapa's Skills
- Call Center
- Customer Service
- Customer Relations
- Team Management
- Teamwork
- Project Planning
- Management
- Customer Experience
- Contact Centers
- Customer Satisfaction
Magda Lapa's Summary
Magda Lapa, based in Lisbon, Lisbon, Portugal, is currently a Head of Technical Direction at Jogos Santa Casa, bringing experience from previous roles at Jogos Santa Casa and O F Consultores Lda. Magda Lapa holds a 2009 - 2010 Executive Master in Business Management, Marketing @ ISCTE - Instituto Universitário de Lisboa. With a robust skill set that includes Call Center, Customer Service, Customer Relations, Team Management, Teamwork and more, Magda Lapa contributes valuable insights to the industry. Magda Lapa has 2 emails on RocketReach.
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