Madhu M Email & Phone Number
WW Leader - Global Outsourcing Delivery Strategy and Mgmt @ Microsoft
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Madhu M Location
- United Kingdom
Madhu M Work
- WW Leader - Global Outsourcing Delivery Strategy and Mgmt @ (March 2024 - Present)
- Vice President - Global Service Delivery @ (March 2021 - February 2024)
- Sr. Director - Global Service Delivery @ (September 2017 - March 2021)
- Associate Vice President - Transitions and Projects @ (February 2015 - August 2017)
- Leader - Global Managed Services @ (April 2014 - January 2015)
- Leader - Consulting Practice, SE Asia @ (May 2012 - April 2014)
- Head, PMO and Strategic Initiatives - APAC @ (July 2010 - May 2012)
- Lead - Strategic Initiatives, APAC @ (January 2010 - August 2010)
- Business Operations Leader - APAC @ (February 2009 - January 2010)
- Sr. Manager - Business Intelligence and Transitions, APAC @ (February 2008 - February 2009)
- Business Development Manager @ (September 2006 - September 2007)
- Assistant Manager - Transitions @ (March 2006 - September 2006)
- Transitions Specialist @ (April 2005 - March 2006)
- Operations and Systems Lead @ (January 2004 - April 2005)
- Operations @ (January 2002 - January 2004)
- Client Servicing Executive @ WCJ - Wunderman (June 2001 - March 2002)
- Machine Room Administrator and Faculty @ NIIT (January 1999 - May 2001)
Madhu M Education
- Project Management - Bangalore Chapter
PMI
2007-2007 - Information Security Auditor - BSI
Information Security Auditor
2006-2006 - NIIT
Diploma in Software Technology and Systems Management
1998-2000 - Bachelor of Commerce
- MIT Sloan Executive Education
Design Thinking
Madhu M Skills
- Analysis
- BPO
- Business Analysis
- Business Development
- Business Intelligence
- Business Operations
- Business Planning
- Business Process
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Strategy
- Business Transformation
- CRM
- Consulting
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Engagement
- Customer Relationship Management (CRM)
- Enterprise Software
- Finance
- Leadership
- MS Project
- Management
- Management Consulting
- Negotiation
- New Business Development
- Offshoring
- Organizational Design
- Organizational Development
- Outsourcing
- Performance Management
- Pre-sales
- Process Improvement
- Program Management
- Project Management
- Project Planning
- Relationship Management
- Service Delivery
- Six Sigma
- Solution Architecture
- Strategy
- Team Management
- Vendor Management
- Handover
- Crisis
- External Clients
- Cross Functional Team Leadership
- Organizational
- Research
- Change Management
- Shared Services
- Pre Sales
- Support
- Strategic Planning
- Services
- Cross Functional Team
- Customer Service
- DNS
- Customer Relationship Management Crm
- Business Process Outsourcing Bpo
- Customer Relationship Management
- Business Process Outsourcing
Madhu M Summary
- Madhu M, based in United Kingdom, is currently a WW Leader - Global Outsourcing Delivery Strategy and Mgmt at Microsoft. Madhu M brings experience from previous roles at Concentrix and Verint-Systems. Madhu M holds a 2007 - 2007 PMI @ Project Management - Bangalore Chapter. With a robust skill set that includes Analysis, BPO, Business Analysis, Business Development, Business Intelligence and more. Madhu M has 2 emails and 11 mobile phone numbers on RocketReach.
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