Manager Implementation @ (August 2012 - August 2015)
Customer Service Manager - Business @ (August 2009 - July 2012)
Director of Customer Service and Account Management @ (July 2004 - August 2009)
Senior Consultant @ (January 2002 - January 2004)
Business Analyst @ (January 2001 - January 2003)
Senior Manager @ McLeodusa (January 1999 - January 2001)
Senior Manager - IT Business Development @ McLeodusa (January 1997 - January 1999)
Operations Manager @ Pagemart (January 1996 - January 1997)
Operations Administrator @ American Paging (January 1993 - January 1996)
Customer Service and Collections @ American Sharecom (January 1987 - January 1992)
Madelyn Browne Education
Augsburg University
BA (Theatre Arts/Communications/English)
Minneapolis College
Associate of Arts (A.A.) (Theatre Arts)
University of St. Thomas - Opus College of Business
Madelyn Browne Skills
Account Management
Analysis
Business Analysis
Business Development
Business Process Improvement
Business Relationship Management
CRM
Call Centers
Coaching
Contact Centers
Contract Negotiation
Customer Experience
Customer Facing Roles
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service Management
External Relationships
Leadership
Management
New Business Development
Performance Metrics
Process Improvement
Program Management
Project Management
Project Planning
Quality Management
Sales
Sales Operations
Security
Service Delivery
Telecommunications
Training
Troubleshooting
Unified Communications
Wireless
Customer Relationship Management Crm
Customer Relationship Management
Madelyn Browne Summary
Madelyn Browne, based in Minneapolis, MN, US, is currently a Senior Manager Implementation at Consolidated Communications. Madelyn Browne brings experience from previous roles at Consolidated Communications, Follow Us at Consolidated Communications! and Cp Telecom. Madelyn Browne holds a BA in Theatre Arts/Communications/English @ Augsburg University. With a robust skill set that includes Account Management, Analysis, Business Analysis, Business Development, Business Process Improvement and more. Madelyn Browne has 4 emails and 1 mobile phone numbers on RocketReach.
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