Trust and Safety Operations Manager @ (April 2024 - August 2026)
Fraud and Identity Specialist - Trust and Safety @ (October 2023 - March 2024)
Senior Trust and Safety Specialist - Project Manager @ (May 2021 - December 2022)
Trust and Safety Specialist II - Head Trust and Safety Trainer and SOP Manager @ (January 2020 - May 2021)
Trust and Safety Specialist @ (October 2018 - January 2020)
Legal and Compliance Assistant @ (June 2018 - October 2018)
Membership Services @ (January 2017 - June 2018)
Panhellenic Judiciary Board Member @ (February 2017 - January 2018)
Vice President of Administration @ (December 2016 - December 2017)
Campaign Intern @ (April 2016 - November 2016)
Accounting Assistant @ (June 2015 - September 2015)
Madeline O. Education
California Polytechnic State University-San Luis Obispo
Bachelor of Arts (B.A.) (Political Science)
Universidad Pablo de Olavide
Political Science and Government
Madeline O. Skills
Administration
Adult Education
Communication
Complaint Investigations
Complaint Management
Crisis Management
Critical Thinking
Customer Escalation Management
Customer Service
Data Analysis
Data Privacy
Document Management
Escalations Management
Event Planning
Fraud Prevention
Investigation
Leadership
Legal Operations
Legal Policy
Legal Research
Legal Writing
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Moderating
Oral Communication
Organization Skills
Performance Metrics
Policy Development
Presentations
Privacy Policies
Problem Solving
Process Improvement
Program Management
Project Management
Public Relations
Public Speaking
Regulatory Compliance
Research
Risk Management
Social Media
Standard Operating Procedure (SOP)
Team Leadership
Teamwork
Thinking Skills
Time Management
Training
Training & Development
Madeline O. Summary
Madeline O., based in San Diego, CA, US, is currently a Senior Trust and Safety Operations Manager at Clubhouse. Madeline O. brings experience from previous roles at Clubhouse, Instacart and GoFundMe. Madeline O. holds a Bachelor of Arts (B.A.) in Political Science @ California Polytechnic State University-San Luis Obispo. With a robust skill set that includes Administration, Adult Education, Communication, Complaint Investigations, Complaint Management and more. Madeline O. has 1 emails and 2 mobile phone numbers on RocketReach.
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