MacKenzie Wicoff Email & Phone Number
Customer Success Manager @ Successware
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MacKenzie Wicoff Location
- Tampa, FL, US
MacKenzie Wicoff Work
- 2021 -now Customer Success Manager @
- 2019 -2021 Onsite IT Support Analyst and Technical Trainer @
- 2017 -2019 Contact Center Manager @
- 2015 -2017 Customer Support Specialist @
- 2013 -2015 Teacher Assistant @
- 2013 -2014 Paraprofessional @
MacKenzie Wicoff Education
- Southern Illinois University, Carbondale
Bachelor of Fine Arts - BFA (Education)
2010-2014 - John A. Logan College
General Studies (Education)
2008-2010 - Carbondale Community High School 2004-2008
MacKenzie Wicoff Skills
- Management
- Content Development
- Information Technology Training
- Software Troubleshooting
- Customer Education
- Software as a Service (SaaS)
- Customer Engagement
- Jira
- Zendesk Sell
- HubSpot
- Process Improvement
- Teaching
- Customer Service
- Microsoft Office
- Technical Training
- Leadership
- Strong analytical skills; very detail-oriented
- Service Delivery
- Event Planning
- Camtasia
- Written Communication
- Employee Training
- Training & Development
- Instructional Design
- Information Technology
- Technical Product Training
- ServiceNow
- Windows 10
- IT Service Delivery
- ITIL
- User Interface Design
- Training
- Customer Success
- Customer Service Management
- Customer Relationship Management (CRM)
- Research
- User Experience Design (UED)
- Zendesk
- ChurnZero
- Presentation Skills
- Behavior Management
- PowerPoint
- Social Media
- Public Speaking
- Dance
- Art
- Fine Art
- Strong analytical skills
- Microsoft PowerPoint
- Photoshop
- Data Analysis
- Higher Education
- Adobe Photoshop
- Enthusiast
- Outlook
- Professional Communication
- Microsoft Word
- Very Detail Oriented
- Microsoft Excel
- Hospitality
- QuickBooks
- Childcare
- Adaptability
- Organization
- Motivation
- Designs
- Highly personable
- Curriculum Development
MacKenzie Wicoff Summary
- MacKenzie Wicoff, based in Tampa, FL, US, is currently a Customer Success Manager at Successware. MacKenzie Wicoff brings experience from previous roles at Baker McKenzie, HomeWAV and Ladue Horton Watkins High Schl. MacKenzie Wicoff holds a 2010 - 2014 Bachelor of Fine Arts - BFA in Education @ Southern Illinois University, Carbondale. With a robust skill set that includes Management, Content Development, Information Technology Training, Software Troubleshooting, Customer Education and more. MacKenzie Wicoff has 1 emails and 2 mobile phone numbers on RocketReach.
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