2022 -
2024 Team Lead, Technical Account Manager @
2021 -
2022 Technical Account Manager @
2019 -
2021 Customer Success Manager @
2018 -
2019 Senior Project Coordinator @
2018 -
2018 Project Coordinator @
2021 -
2022 Classroom Monitor @
2017 -
2018 Project Coordinator @
2016 -
2017 Helpline Representative and Health Advisor @
2015 -
2016 DSA @
MacKenzie Acri Education
Waldorf University
Bachelor's degree (Communication and Media Studies)
2011
-
2014
MacKenzie Acri Skills
Customer Experience Management
Business Reviews
Relationship Development
Oral Communication
Communication
Analytical Skills
Customer Advocacy
Strategic Planning
Leadership
Event Planning
Program Development
Project Planning
Public Relations
Scheduling
Appointment Scheduling
Email Marketing
Quality Assurance
Microsoft Office
Microsoft Excel
Microsoft Word
Adobe Photoshop
Adobe Illustrator
Adobe Creative Suite
Microsoft PowerPoint
Microsoft Outlook
Customer Service
Community Outreach
Fundraising
Team Building
Teamwork
Training
Time Management
Team Leadership
Customer Engagement
Prime
Customer Marketing
Customer Success
Technology Adoption
Product Adoption
Online Campaign Management
Customer Relationship Management (CRM)
Software as a Service (SaaS)
MacKenzie Acri Summary
MacKenzie Acri, based in Joice, IA, US, is currently a Strategic Customer Success Manager at Lendware. MacKenzie Acri brings experience from previous roles at Lendware and Total Expert. MacKenzie Acri holds a 2011 - 2014 Bachelor's degree in Communication and Media Studies @ Waldorf University. With a robust skill set that includes Customer Experience Management, Business Reviews, Relationship Development, Oral Communication, Communication and more. MacKenzie Acri has 2 emails and 1 mobile phone numbers on RocketReach.
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