MachineCore's technology goes beyond existing voice-of-customer and customer experience solutions by using artificial intelligence to analyze customer feedback and instantly turn it into action recommendations. The CXAI platform can capture feedback on your current website, or your busines can upload customer feebdack from any source. The analysis occurs instantly. Feedback is categorized into 16 areas that have been proven to be central to the performance of a business. The platform then analyzes these critical areas and determines the primary actions required to improve performance. This analysis is dynamic, it updates with every new piece of customer feedback and is unique to each business. MachineCore's CXAI platform quickly converts thousands of customer comments into a unqiue set of prioritized actions that your business should take to improve performance. The solution is affordable for any web or omnichannel business. A free trial is available. Go to www.machinecore.com to learn how to translate the voice of your customers into improvement actions that your customers will love.
| Website | http://www.machinecore.com |
| Employees | 2 (0 on RocketReach) |
| Founded | 2017 |
| Technologies |
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| Industry | Retail, Business/Productivity Software, Vertical Market Software |
| Keywords | Customer Feedback Analysis, Cx Solutions, Customer Experience Improvement, Customer Insights, Feedback Analysis Software, Artificial Intelligence, Voice Of Customer, Ai Powered Platform, Customer Feedback Management, Customer Analytics, Feedback Automation, Data Driven Decisions, Customer Journey Analysis, Customer Satisfaction, Business Intelligence, Predictive Analytics, Machine Learning |
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MachineCore is based in Pittsburgh, Pennsylvania.