Mac Munsayac Location
Quezon City, NCR, PH
Mac Munsayac Work
- 2021 - now Vice President and Head of Customer Experience @ Philippine Airlines
- 2016 - 2021 Senior Director of Operations @ ibex.digital
- 2013 - 2016 Director of Operations @ Startek
- 2015 - 2015 Site Director (OIC) @ Startek
- 2010 - 2013 Service Delivery Manager @ Expert Global Solutions (now Alorica)
- 2007 - 2010 Manager of Operations @ HSBC
- 2005 - 2007 Assistant Manager @ HSBC
- 2004 - 2005 Interactive Skills Development Coach @ HSBC
- 2003 - 2004 Technical Sales Representative @ Schering Pharmaceuticals
Mac Munsayac Education
- Asian Institute of Management
Post Graduate Diploma in Artificial Intelligence and Machine Learning (Artificial Intelligence and Machine Learning)
2025 - 2026 - Ateneo Graduate School of Business
Master of Business Administration (Regis) - MBA (Business, Management, Marketing, and Related Support Services)
2018 - 2020 - Polytechnic University of the Philippines
Bachelor in Business Administration (Marketing/Marketing Management, General)
Mac Munsayac Summary
Mac Munsayac, based in Quezon City, NCR, PH, is currently a Vice President and Head of Customer Experience at Philippine Airlines. Mac Munsayac brings experience from previous roles at IBEX, STARTEK and Expert Global Solutions. Mac Munsayac holds a 2025 - 2026 Post Graduate Diploma in Artificial Intelligence and Machine Learning in Artificial Intelligence and Machine Learning @ Asian Institute of Management. Mac Munsayac has 2 emails on RocketReach.
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