2021 -
now Vice President and Head of Customer Experience @
2016 -
2021 Senior Director of Operations @
2013 -
2016 Director of Operations @
2015 -
2015 Site Director (OIC) @
2010 -
2013 Service Delivery Manager @
2007 -
2010 Manager of Operations @
2005 -
2007 Assistant Manager @
2004 -
2005 Interactive Skills Development Coach @
2003 -
2004 Technical Sales Representative @
Mac Munsayac Education
Asian Institute of Management
Post Graduate Diploma in Artificial Intelligence and Machine Learning (Artificial Intelligence and Machine Learning)
2025
-
2026
Ateneo Graduate School of Business
Master of Business Administration (Regis) - MBA (Business, Management, Marketing, and Related Support Services)
2018
-
2020
Polytechnic University of the Philippines
Bachelor in Business Administration (Marketing/Marketing Management, General)
Mac Munsayac Summary
Mac Munsayac, is currently a Vice President and Head of Customer Experience at Philippine Airlines. Mac Munsayac brings experience from previous roles at IBEX, STARTEK and Expert Global Solutions. Mac Munsayac holds a 2025 - 2026 Post Graduate Diploma in Artificial Intelligence and Machine Learning in Artificial Intelligence and Machine Learning @ Asian Institute of Management. Mac Munsayac has 1 emails and 1 mobile phone numbers on RocketReach.
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