Mac Marrone Email & Phone Number
Head of Customer Operations @ Kaizen Labs
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Mac Marrone Location
- New York, NY, US
Mac Marrone Work
- Head of Customer Operations @ (March 2026 - Present)
- Vice President Operations @ (May 2024 - February 2026)
- Senior Director, Operations | Exceeded KPIs by 5% to 20% | Led 35 Employees @ (May 2020 - May 2024)
- Senior Manager, Commerce Operations @ (May 2019 - May 2020)
- Head of New Product Launches | Reduced annual spend by $5M | Led 10 Program Managers @ (April 2018 - May 2019)
- Director of Operations and Chief of Staff | $3.5B squadron with 3200+ people and 11 organizations @ (October 2016 - April 2018)
- Director of Operations | USS Harpers Ferry (LSD 49) @ (February 2015 - September 2016)
- Naval ROTC Instructor @ (June 2011 - January 2015)
- Program Manager | Ship Training and Readiness Officer, USS Oscar Austin (DDG 79) @ (March 2009 - May 2011)
- Program Manager | Propulsion Division Officer and First Lieutenant, USS Oscar Austin (DDG 79) @ (September 2006 - February 2009)
- Participant @ (October 2017 - March 2018)
- Assistant Professor of Naval Science, Northwestern University NROTC @ (June 2011 - January 2015)
- General Manager @ Operations (February 2024 - February 2026)
Mac Marrone Education
- Fairfield College Preparatory School
High School
- Deerfield Academy
- United States Naval Academy
BS (Robotics and Control Engineering)
- Northwestern University - Kellogg School of Management
MBA
Mac Marrone Skills
- Financial Planning
- Financial Accounting
- Leadership
- Process Improvement
- Strategic Partnerships
- Program Development
- Program Management
- Customer Service
- Financial Reporting
- Customer Success
- Data Analysis
- IT Management
- Logistics Management
- Strategy
- Human Resources
- Analytic Problem Solving
- Digital Marketing
- Organizational Development
- Critical Thinking
- Operational Planning
- Top Secret
- Operations Management
- Operations
- Management
- Team Building
- Crisis Management
- National Security
- Defense
- Weapons
- Cross-functional Team Leadership
- Intelligence Analysis
- Multi-Cultural Team Leadership
- Leadership Development
- Training
- Analysis
- Military Operations
- Product Management
- Product Launch
- Strategic Planning
- IT Strategy
- Strategic Communications
- Agile Project Management
- Computer Network Operations
- Organizational Leadership
- Team Leadership
- Systems Engineering
- Corporate Communications
- Professional Mentoring
- Business Development
- Cross Functional Team Building
- Cross-functional Problem Solving
- Cross Functional Relationships
Mac Marrone Summary
- Mac Marrone, based in New York, NY, US, is currently a Head of Customer Operations at Kaizen. Mac Marrone brings experience from previous roles at Stealth Startup, Dataminr and Meta. Mac Marrone holds a High School @ Fairfield College Preparatory School. With a robust skill set that includes Financial Planning, Financial Accounting, Leadership, Process Improvement, Strategic Partnerships and more. Mac Marrone has 3 emails and 1 mobile phone numbers on RocketReach.
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Mac Marrone
Head of Customer Operations
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