Mac Mann Email
Country Head (Philippines) and Regional Lead for Managed Services @ Thakral One Solutions Pvt Ltd India
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Mac Mann Location
- Valenzuela, NCR, PH
Mac Mann Work
- 2024 -now Country Head (Philippines) and Regional Lead for Managed Services @
- 2017 -2024 Director - Group Head of Service Delivery, Outsourcing and Production | Member of Management Committee @
- 2015 -2017 Head of Strategic Managed Services and Transformation Unit @
- 2014 -2015 Change Manager and ITSM Process Manager and Key Initiatives Manager @
- 2010 -2013 Service Delivery Manager and Client Services Manager @
- 2006 -2010 Deputy Lead, SAP Incident Management @
- 2005 -2006 Team Lead for SAP FICO – Europe team (Record to Report) @
- 2004 -2005 Application Developer and Technical Designer (SAP ABAP) @
Mac Mann Education
- IE Business School 2022-2022
- Philippine School of Business Administration
Bachelor of Science in Accountancy
1999-2003
Mac Mann Skills
- Incident Management
- Major Incident Management
- Problem Management
- Project Management
- Multiple Project Coordination
- Strengthening Client Relationships
- Client Service Oriented
- Service Delivery Management
- IT Service Management
- SAP
- SAP BW
- ITIL v3 Foundations Certified
- IT Service Delivery
- Continuous Improvement
- Finance
- Change Management
- SAP FICO
- Service Level Management
- Service Level Agreements
- Root Cause Analysis
- IT Management
- IT Production Management
- Virtual Teams
- Virtual Team Management
- Accounting
- Business Analysis
- Business Process Improvement
- Disaster Recovery
- Analysis
- Business Requirements
- Business Relationship Management
- ITIL
- Service Delivery
- SDLC
- Program Management
- Process Improvement
- Technology
- Vendor Management
- Mac
- Managed Services
- ABAP
- Management
- Capital
- Services
- Software Development Life Cycle Sdlc
- Application Developer
- Senior Program Management
- Executive Management
- Senior Stakeholder Management
- Software Development Life Cycle
Mac Mann Summary
- Mac Mann, based in Valenzuela, NCR, PH, is currently a Country Head (Philippines) and Regional Lead for Managed Services at Thakral One. Mac Mann brings experience from previous roles at Indra and Deutsche Bank. Mac Mann holds a 2022 - 2022 IE Business School. With a robust skill set that includes Incident Management, Major Incident Management, Problem Management, Project Management, Multiple Project Coordination and more. Mac Mann has 1 emails on RocketReach.
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