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Mac Krauss Location
New York, NY, US
Mac Krauss Work
2025 -now Enterprise Customer Success Manager @
2025 -2025 Principal Account Manager @
2023 -2025 Senior Customer Success Manager @
2021 -2023 Senior Client Success Manager @
2020 -2021 Senior Customer Success Manager @
2019 -2021 Chair, Lifion LEAD Committee (Local Engagement and Diversity) @
2019 -2020 Customer Success Manager @
2018 -2018 Customer Success Manager @
2017 -2018 Customer Success Manager @ Pathgather
2017 -2017 Head of Customer Experience @
2016 -2017 Customer Success Manager @
Mac Krauss Education
Montclair State University
Bachelor’s Degree (Psychology)
County College of Morris
Associate’s Degree (Liberal Arts and Sciences)
Mac Krauss Skills
Creative Problem Solving
Customer Experience
Communication
Leadership
Relationship Building
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Sales
Team Management
Creative Entrepreneurship
Data Analysis
Compelling Leadership
Exceptional Sales Record
Customer Service
Management
Time Management
Strategy
Software as a Service (SaaS)
Teamwork
Project Management
Project Planning
Executive Presentation Skills
Presentation Skills
Public Speaking
Cross-team Collaboration
Team Leadership
Key Client Relationships
Mac Krauss Summary
Mac Krauss, based in New York, NY, US, is currently a Enterprise Customer Success Manager at TechWolf. Mac Krauss brings experience from previous roles at Gloat, BetterUp and Lifion by ADP. Mac Krauss holds a Bachelor’s Degree in Psychology @ Montclair State University. With a robust skill set that includes Creative Problem Solving, Customer Experience, Communication, Leadership, Relationship Building and more. Mac Krauss has 3 emails on RocketReach.
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