Senior Customer Support Executive @ (January 2021 - January 2022)
Social Media and Digital Marketing Executive @ (March 2021 - December 2023)
Digital Marketing Executive @ Ossify Technology (September 2019 - November 2020)
Maaz Akhtar Skills
AI Customer Support
Account Management
Account Resolution
Chatbots
Coaching & Mentoring
Continuous Process Improvement
Conversational AI
Cross-functional Collaborations
Crypto Customer Support
Customer Advocacy
Customer Analysis
Customer Escalation Management
Customer Experience
Customer Experience Management
Customer Feedback Analysis
Customer Interaction
Customer Lifecycle Management
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Success
Customer Success Manager
Customer Support Automation
Customer Support Operations
Cybersecurity
Cycle Time Reduction
Data Reporting
Data-driven Decision Making
Digital Marketing Experience
Email Marketing
Freshworks CRM
Frontline Support
Google Ads
Google Analytics
Google Sheets
Health Monitoring
Keyword Research
Managed Accounts
New Hire Training
Operational Efficiency
Pay Per Click (PPC)
Performance Improvement
Process Management
Process Optimization (Manufacturing)
Process Quality Improvement
Product Adoption
Productivity Improvement
ROI Optimization
Reducing Operating Costs
Reporting & Analysis
Resolving Issues
Retention Strategies
Sales Process Optimization
Salesforce CRM Analytics
Search Engine Marketing (SEM)
Service Delivery Optimization
Service-Level Agreements (SLA)
Seven Habits of Highly Effective People
Stakeholder Management
Standard Operating Procedure (SOP)
Team Effectiveness
Team Leadership
Technical Support
Voice of Customer (VoC)
Web Analytics
Web3 Support
Workflow Automation
Workflow Optimization
Maaz Akhtar Summary
Maaz Akhtar, based in Lucknow, UP, IN, is currently a Customer Success Manager at BitDelta. Maaz Akhtar brings experience from previous roles at BitDelta and Ossify Technology. With a robust skill set that includes AI Customer Support, Account Management, Account Resolution, Chatbots, Coaching & Mentoring and more. Maaz Akhtar has 1 emails and 1 mobile phone numbers on RocketReach.
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