Ma. Navidad Email & Phone Number
Head of Customer Care @ AIA Philippines
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Ma. Navidad Location
- Valenzuela, NCR, PH
Ma. Navidad Work
- Head of Customer Care @ (January 2025 - Present)
- Head of Customer Care @ (September 2014 - September 2025)
- Head of Customer Management @ (October 2010 - September 2014)
- Policy Services Manager @ Pru Life UK, Subsidiary of Prudential Corporation Asia (July 2005 - December 2005)
Ma. Navidad Education
- University of Santo Tomas
Bachelor of Science (B.S.) (Medical Technology)
- Our Lady of Grace Academy
Ma. Navidad Skills
- Account Management
- Banking
- Business Analysis
- Business Development
- Communication
- Constructive Feedback
- Customer Interaction
- Customer Relations
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Escalations Management
- Insurance
- Interpersonal Skills
- Leadership
- Management
- Operations Management
- Performance Management
- Process Improvement
- Risk Management
- Sales Management
- Soft Skills
- Strategic Planning
- Strategy
- Team Leadership
- Training
- Vendor Management
Ma. Navidad Summary
- Ma. Navidad, based in Valenzuela, NCR, PH, is currently a Head of Customer Care at AIA Philippines. Ma. Navidad brings experience from previous roles at Pru Life UK, AXA Philippines and Pru Life UK, Subsidiary of Prudential Corporation Asia. Ma. Navidad holds a Bachelor of Science (B.S.) in Medical Technology @ University of Santo Tomas. With a robust skill set that includes Account Management, Banking, Business Analysis, Business Development, Communication and more. Ma. Navidad has 3 emails and 1 mobile phone numbers on RocketReach.
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Valenzuela, NCR, PH
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