Ma. Llaban Email
Business Services Administrator @ Setpoint Solutions
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Ma. Llaban Location
- New Zealand
Ma. Llaban Work
- 2023 -now Business Services Administrator @
- 2022 -2022 Operations and Customer Service Executive @ EtonHouse Education Center Pte. Ltd.
- 2019 -2022 Customer Relations Manager @ Citispa
- 2015 -2019 Customer Service Officer @
- 2012 -2014 Insurance Service Specialist @
- 2011 -2012 Admin Assistant (OJT) @ Public Attorney's Office
- 2010 -2010 English Tutor @ Meta Tutorial Philippines
Ma. Llaban Education
- University of Canterbury 2025-2026
- West Visayas State University
Bachelor of Arts - BA (English/Language Arts Teacher Education)
2008-2012
Ma. Llaban Skills
- EnergyIP
- Customer Retention
- Customer Satisfaction
- Customer Acquisition
- Customer Service Operations
- Administration
- Problem Solving
- Purchasing Supplies
- Organization Skills
- English as a Second Language (ESL)
- Translation
- Training
- Negotiation
- Marketing Management
- Retail
- Analytical Skills
- HubSpot
- Operations Management
- Sales Operations
- Customer Relationship Management (CRM)
- Customer Service
- Sales
- Public Speaking
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Creative Writing
- Project Management
- Web Content Writing
- Travel Photography
- Communication
- Leadership
- Administrative Assistance
- Customer Service Training
- English
- Purchasing
- Teaching
- Teamwork
- Data Entry
- Interpersonal Skills
- Event Planning
- Filing
- Research
- Management
Ma. Llaban Summary
- Ma. Llaban, based in New Zealand, is currently a Business Services Administrator at Setpoint Solutions Ltd. Ma. Llaban brings experience from previous roles at EtonHouse Education Center Pte. Ltd., Citispa, Singapore DUCKtours Pte Ltd and MicroEnsure. Ma. Llaban holds a 2025 - 2026 University of Canterbury. With a robust skill set that includes EnergyIP, Customer Retention, Customer Satisfaction, Customer Acquisition, Customer Service Operations and more.
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