2015 -2016 Director, Claims Payment System and Operations @
2012 -2014 Manager, Technical Claims Resolution and Payment @
2011 -2012 Supervisor, IT Client Data and Innovation @
2001 -2011 Tech Lead @
M. Shephard Education
Cambridge College 2006-2008
Northeastern University 2004-2006
M. Shephard Skills
Business Analysis
Process Improvement
SDLC
Requirements Gathering
Vendor Management
Requirements Analysis
Microsoft SQL Server
Visio
Business Process Improvement
SharePoint
Insurance
Business Intelligence
Enterprise Architecture
Software Documentation
Program Management
IT Strategy
SQL
Project Management
IT Management
Software Project Management
Databases
Disaster Recovery
Agile Methodologies
Software Development Life Cycle (SDLC)
SSIS
MS Project
Data Warehousing
Salesforce.com
Cloud Computing
Customer Relationship Management (CRM)
Salesforce.com Implementation
M. Shephard Summary
M. Shephard, based in Boston, MA, US, is currently a VP of Engineering at TriForza. M. Shephard brings experience from previous roles at Delta Dental of Washington and DentaQuest. M. Shephard holds a 2006 - 2008 Cambridge College. With a robust skill set that includes Business Analysis, Process Improvement, SDLC, Requirements Gathering, Vendor Management and more. M. Shephard has 1 emails and 2 mobile phone numbers on RocketReach.
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