M. P. Email
Senior Manager- Business Consultant - Medicaid Market Operations and Governance @ Aetna, a CVS Health Company
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M. P. Location
- Tampa, FL, US
M. P. Work
- Senior Manager- Business Consultant - Medicaid Market Operations and Governance @ (April 2022 - Present)
- Sr. Strategic Sourcing Category Analyst Healthcare BPO Calls @ (October 2017 - April 2022)
- Senior Manager Client Services @ C3/CustomerContactChannels, Inc. (January 2014 - January 2017)
- Senior Vendor Manager @ (January 2006 - January 2014)
- Senior Operations Manager and Client Services Manager @ Convergys (January 2002 - March 2006)
M. P. Education
- Florida Atlantic University
Masters in Health Care Administration (Health Care Industry Operations)
2008-2010 - Barry University
MBA (Business)
- University of Miami Business School
Bachelor in Business Administration (International Finance & Marketing)
M. P. Skills
- Vendor Management
- BPO
- Process Improvement
- Call Center
- Performance Management
- Recruiting
- Outsourcing
- Contract Negotiation
- New Business Development
- Team Building
- Business Development
- Relationship Management
- Team Leadership
- Training
- Account Management
- Call Centers
- Customer Retention
- Project Management
- Sales
- Management
M. P. Summary
- M. P., based in Tampa, FL, US, is currently a Senior Manager- Business Consultant - Medicaid Market Operations and Governance at Aetna, a CVS Health Company. M. P. brings experience from previous roles at Aetna, C3/CustomerContactChannels, Inc., UnitedHealth Group and Convergys. M. P. holds a 2008 - 2010 Masters in Health Care Administration in Health Care Industry Operations @ Florida Atlantic University. With a robust skill set that includes Vendor Management, BPO, Process Improvement, Call Center, Performance Management and more. M. P. has 1 emails on RocketReach.
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