M. P. Email

M. P. Email

Senior Manager- Business Consultant - Medicaid Market Operations and Governance @ Aetna, a CVS Health Company

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M. P. Location

Tampa, FL, US

M. P. Work

  • 2022 - now  Senior Manager- Business Consultant - Medicaid Market Operations and Governance @ Aetna, a CVS Health Company
  • 2017 - 2022 Sr. Strategic Sourcing Category Analyst Healthcare BPO Calls @ Aetna, a CVS Health Company
  • 2014 - 2017 Senior Manager Client Services @ C3/CustomerContactChannels, Inc.
  • 2006 - 2014 Senior Vendor Manager @ UnitedHealth Group
  • 2002 - 2006 Senior Operations Manager and Client Services Manager @ Convergys

M. P. Education

  • Florida Atlantic University

    Masters in Health Care Administration (Health Care Industry Operations)

    2008 - 2010
  • Barry University

  • University of Miami - School of Business

M. P. Skills

  • Vendor Management
  • BPO
  • Process Improvement
  • Call Center
  • Performance Management
  • Recruiting
  • Outsourcing
  • Contract Negotiation
  • New Business Development
  • Team Building

M. P. Summary

M. P., based in Tampa, FL, US, is currently a Senior Manager- Business Consultant - Medicaid Market Operations and Governance at Aetna, a CVS Health Company. M. P. brings experience from previous roles at Aetna, C3/CustomerContactChannels, Inc., UnitedHealth Group and Convergys. M. P. holds a 2008 - 2010 Masters in Health Care Administration in Health Care Industry Operations @ Florida Atlantic University. With a robust skill set that includes Vendor Management, BPO, Process Improvement, Call Center, Performance Management and more. M. P. has 1 emails on RocketReach.
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