Call Center Inbound Unit Head @ PT MECC for Indonesia AirAsia Call Center (March 2011 - September 2011)
Quality Assurance, Training and WFM Unit Head @ PT MECC for AXIS Call Center (August 2010 - March 2011)
Call Center Inbound Unit Head @ PT MECC for AXIS Call Center (July 2009 - August 2010)
PIC Unit Head @ PT MECC for AXIS Call Center (September 2008 - June 2009)
Supervisor @ PT MECC for AXIS Call Center (March 2008 - September 2008)
Team Leader @ PT Mobile-8 Telecom (May 2007 - March 2008)
Call Center Representative @ PT Mobile-8 Telecom (November 2004 - May 2007)
M. L Education
Pancasila University
Bachelor (Finance Management)
1999-2003
M. L Skills
Banking
Call Centers
Coaching
Credit
Employee Relations
Human Resources
Leadership
Management
Risk Management
M. L Summary
M. L, based in Indonesia, is currently a Vice President Human Resources (Team Lead Learning and ER) at PT. Bank ICBC Indonesia. M. L brings experience from previous roles at PT. Bank ICBC Indonesia and PT. Bank Commonwealth. M. L holds a 1999 - 2003 Bachelor in Finance Management @ Pancasila University. With a robust skill set that includes Banking, Call Centers, Coaching, Credit, Employee Relations and more. M. L has 2 emails on RocketReach.
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