M L. Location
- Didcot, GB
M L. Work
- 2014 -now Contact Centre Solutions Manager @
M L. Education
- University of Central England
HND (Information Technology and Engineering)
1989- – 1992 - St Joan of Arc
CSE; GCSE; 16+; O & A Levels (Several)
1984- – 1989
M L. Skills
- Telecommunications
- ITIL
- Vendor Management
- Management
- IP
- Infrastructure
- Cisco Technologies
- Call Centers
- Project Management
- Networking
- Troubleshooting
- Telephony
- Data Center
- Active Directory
- Windows Server
- Avaya
- VoIP
- IT Management
- IT Operations
- Cloud Computing
- WAN
- Avaya IP Telephony
- Contact Centers
- Servers
- Security
- Video Conferencing
- Genesys
- DHCP
- System Deployment
- Firewalls
- Avaya Technologies
- Call Center
- NICE Call Recording
- PCI DSS
- Network Administration
- Voice Mail
- AV
- NGN
- IT Service Delivery
- IT Transformation
- Lean IT
- Kanban
- Change Management
- Microsoft Excel
- Avaya Products
- Cisco Systems Products
- Wide Area Network Wan
- Voice Over Ip Voip
- Internet Protocol Ip
- Internet Protocol
- Voice Over Ip
- Wide Area Network
M L. Summary
- M L., based in Didcot, GB, is currently a Contact Centre Solutions Manager at Affinion International. M L. holds a 1989 - – 1992 HND in Information Technology and Engineering @ University of Central England. With a robust skill set that includes Telecommunications, ITIL, Vendor Management, Management, IP and more. M L. has 2 emails on RocketReach.
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