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M L. Location
Didcot, GB
M L. Work
2014 -now Contact Centre Solutions Manager @
M L. Education
University of Central England
HND (Information Technology and Engineering)
1989- – 1992
St Joan of Arc
CSE; GCSE; 16+; O & A Levels (Several)
1984- – 1989
M L. Skills
Telecommunications
ITIL
Vendor Management
Management
IP
Infrastructure
Cisco Technologies
Call Centers
Project Management
Networking
Troubleshooting
Telephony
Data Center
Active Directory
Windows Server
Avaya
VoIP
IT Management
IT Operations
Cloud Computing
WAN
Avaya IP Telephony
Contact Centers
Servers
Security
Video Conferencing
Genesys
DHCP
System Deployment
Firewalls
Avaya Technologies
Call Center
NICE Call Recording
PCI DSS
Network Administration
Voice Mail
AV
NGN
IT Service Delivery
IT Transformation
Lean IT
Kanban
Change Management
Microsoft Excel
Avaya Products
Cisco Systems Products
Wide Area Network Wan
Voice Over Ip Voip
Internet Protocol Ip
Internet Protocol
Voice Over Ip
Wide Area Network
M L. Summary
M L., based in Didcot, GB, is currently a Contact Centre Solutions Manager at Affinion International. M L. holds a 1989 - – 1992 HND in Information Technology and Engineering @ University of Central England. With a robust skill set that includes Telecommunications, ITIL, Vendor Management, Management, IP and more. M L. has 1 emails on RocketReach.
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