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M Kumar Location
Chennai, TN, IN
M Kumar Work
2025 -now Senior Manager - Data Reporting and Governance @
2023 -2025 Leader and Supervisor - Data and Metrics Reporting Professional || Data Analytics || Power BI Dashboard @
2022 -2023 Manager - Centralized MIS Business Reporting and Special Projects @
2014 -2022 Assistant Manager (Business Reporting Governance and Data Analysis) @
2011 -2014 Specialist - Operations (WFM) @
2010 -2011 Training Co-Ordinator @ idea7 Sewells
2009 -2010 Team Leader @ Origin IT Solutions & Pvt Ltd
2008 -2009 Data Capture Associate @ Infonet Systems
M Kumar Education
Quaide Milleth College, Medavakkam, Chennai
Bachelor's Degree (BSC - Computer Science)
2004-2007
HSC Govt. Higher Secondary School
12th Std (Computer Science)
2002-2004
M Kumar Skills
Performance Management
Management
BPO
Leadership
MIS
MIS Reporting
Call Centers
Team Management
Service Delivery
Team Leadership
Analysis
Forecasting
Workforce Management
Operational Process Analysis
Employee Training
Training
Monthly / Weekly Performance Analysis
CRM
Soft Skills
Business Process Improvement
Training Delivery
Customer Satisfaction
Personnel Management
Outsourcing
SLA
Databases
Process Improvement
M Kumar Summary
M Kumar, based in Chennai, TN, IN, is currently a Senior Manager - Data Reporting and Governance at SBL Knowledge Services. M Kumar brings experience from previous roles at UPS, Omega Healthcare Management Services, Accenture in India and Sutherland Global Services. M Kumar holds a 2004 - 2007 Bachelor's Degree in BSC - Computer Science @ Quaide Milleth College, Medavakkam, Chennai. With a robust skill set that includes Performance Management, Management, BPO, Leadership, MIS and more. M Kumar has 3 emails and 1 mobile phone numbers on RocketReach.
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