M & G Jewelers Information

M&G Jewelers is the largest Jewelry and Watch repair company in the nation, servicing over 5000 stores nationwide and performing almost 1,000,000 repairs last year. M&G started as a regional jewelry and watch repair business in 1993 serving retailers in the Southern California area and since then has grown to become the Nation’s leading jewelry and watch repair service, setting the standard for uncompromising quality and service. We’re proud to say national department store chains, major jewelry retailers and brand-name watch manufacturers trust us with their customers. We have two state of the art facilities, each one with 20,000+ sq. ft., located in California and Connecticut. Not only does this provide faster turn times for our clients but it reduces shipping costs as well. Each facility is fully equipped with state-of-the-art repair equipment, allowing our master technicians to quickly and cost-effectively perform a complete range of jewelry and watch repairs. Both facilities practice and maintain LEAN standards daily. Our continuous efforts to increase quality, be the most competitive, and offer exceptional customer service are the foundations of our business M&G has created the most sophisticated repair tracking software in the industry. We allow retailers to track repairs from start to finish, capture all the specs, HD photos, protection plan information, labor charges with the ability to separate billing accounts and any comments about a repair. Our system captures all data related to any repair and has report generating tools to put the data into formats to help run a profitable repair department. Our software is used by over 2,400 stores nationwide from National Retailers to Independent Jewelers. Our mission is to be the ultimate source of jewelry expertise for retail stores. By providing cost effective professional products & services, with an exceptional level of quality and commitment, M&G Jewelers is dedicated to the success of our clients.