M F Email & Phone Number
Lead Technology Analyst @ Southwest Airlines
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M F Location
- Vista, CA, US
M F Work
- 2025 -now Lead Technology Analyst @
- 2022 -2026 Senior Information Technology Analyst @
- 2022 -2022 Senior Information Technology Analyst @
- 2022 -2022 Audiobook Narrator @ Deyan Audio Services, Inc.
- 2021 -2022 Voice Talent @ Michael Fenwick Voiceover
- 2019 -2022 Team Manager @
- 2017 -2019 Communications Consultant @
- 2012 -2017 IT Problem Manager Senior @
- 2011 -2012 Quality and Metrics Analyst @
- 2007 -2011 Client Services Supervisor @
- 2002 -2007 Supervisor @ US Off-Track
- 1996 -2001 Training and Quality Manager @
- 1996 -1996 Lead Customer Service Representative @
- 1995 -1996 Customer Service Representative @
M F Education
- Lewis & Clark College
Bachelor of Arts (B.A.)
1990-1994
M F Skills
- Team Building
- Supplies
- Equipment Maintenance
- Consulting
- Customer Service Representatives
- Call Center
- Sales
- Community
- Mentoring
- Adjustments
- Finance
- Serving
- Call Tracking
- ACD
- Business Administration
- Backgrounds
- Employee Relations
- Temporary Placement
- Cross Functional Team Leadership
- Financial Background
- Customer Support
- Salary
- Management
- Design
- Coaching
- Calls
- ITIL v3 Foundations Certified
- Hiring
- Leadership
- Auditing
- Quarter
- Human Resources
- Fiserv
- Guidance
- Customer Satisfaction
- Business Services
- Education
- Software Documentation
- Reports
- Supervision
- Inventory
- Terminations
- Training
- Policy
- Employee Training
- Supervisory
- Customer Service
- Trending
- Enterprise Software
- Surveying
- Scheduling
- Project Management
- Research
- PMP
- System Monitoring
- Team Spirit
- Incident
- Task Force
- Call Centers
- Service Delivery
- Portland
- Problem Management
- Analysis
- Promotional
- Client Surveys
- Instrumental
- Rights
- Adult Education
- Customer Interaction
- Client Services
- Communication
- Business Analysis
- EEO
- Quality Assurance
- Subject Matter Experts
- Lake Homes
- New Hires
- Service Quality
- Remediation
- Project
- Business Process Improvement
- Training Programs
- Customer Quality
- Seat
- Classroom
- Presentations
- Responsibility
- Internal Audit
- Six Sigma
- Regulations
- Banking
- Obtain
- Google Groups
- Estimating
- ITIL
- One on One Interviews
- Reviews
- Vendor Management
- Process Improvement
- Materials
- Financial Services
- Program Management
- Parties
- Rate
- Interviews
- Interest Rates
- Budgets
- Customer Information
- Customer Base
- Recruiting
- Evaluation
- Coordinated
- Databases
M F Summary
- M F, based in Vista, CA, US, is currently a Lead Technology Analyst at Southwest Airlines. M F brings experience from previous roles at Southwest Airlines, Deyan Audio Services, Inc. and Michael Fenwick Voiceover. M F holds a 1990 - 1994 Bachelor of Arts (B.A.) @ Lewis & Clark College. With a robust skill set that includes Team Building, Supplies, Equipment Maintenance, Consulting, Customer Service Representatives and more. M F has 4 emails and 1 mobile phone numbers on RocketReach.
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