M Ali Email
Public Cloud Managed Services | Cloud Operations @ BIOSME
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M Ali Location
- Dubai, AE
M Ali Work
- Public Cloud Managed Services | Cloud Operations @ (February 2025 - Present)
- Cloud Infrastructure Engineer @ (January 2022 - December 2025)
- Senior Information Technology Support Engineer @ (April 2013 - December 2025)
- IT Health Check Anaylst @ (March 2020 - October 2020)
- Team Lead @ (April 2017 - December 2018)
- IT Technical support Engineer- Accor Group of Hotels (Sofitel,Novotel,Pullman,Grand Mercure,IBIS...) @ (April 2013 - April 2016)
- Cloud Infrastructure Support Lead and IT Administrator @ (June 2021 - April 2023)
- Senior Information Technology Officer @ (January 2021 - June 2021)
- Information Technology Support Specialist @ (December 2019 - January 2021)
- Information Technology Support Specialist @ (October 2020 - December 2020)
- Cloud Support Engineer @ (July 2019 - June 2020)
- Cloud Support Engineer @ (December 2018 - June 2020)
- Systems Administrator @ (December 2009 - December 2012)
- System Support Engineer @ Albaraha Infotech.LLC (November 2007 - November 2009)
- System and Network Service Engineer @ (July 2004 - August 2007)
M Ali Education
- Mangalore University
BCA
2000-2004 - Indian Institute of Hardware Technology (IIHT)
MCITP (Microsoft Certified IT Professional)
- Indian Institute of Hardware Technology
N+ (Networking)
- Indian Institute of Hardware Technology
A+ (Computer Hardware)
- S V G A H P School,Pakalakunja
Primary School
M Ali Skills
- AWS, Azure, OCI
- Active Directory
- Atlassian Jira
- CCNA
- CRM
- Cisco Technologies
- Cloud Computing
- Cloud Operations
- Computer Hardware
- Customer Service
- Cybersecurity
- Dashboard and Reporting
- Desktop Application Support
- Domain Name System (DNS)
- End User Training
- Google suite
- IT Management
- IT Operations
- IT Service Delivery
- IT Service Management
- Incident and Problem Management
- Information Technology
- Infrastructure
- Jamf
- Jira Service Desk
- LAN-WAN
- MDM
- Mac
- Mac & PC platforms
- Microsoft 365
- Microsoft Azure
- Microsoft Intune
- Microsoft Office
- Microsoft Products
- Networking
- OPERA PMS
- Office 365
- Public Cloud Managed Services
- Risk Assessment
- Routers
- SLA and KPI Management
- Salesforce.com
- Server Administration
- Service Desk
- ServiceNow
- Switches
- System Administration
- Team Management
- Technical Support
- Troubleshooting
- VMware Infrastructure
- VMware vSphere
- Virtual Private Network (VPN)
- Windows
- Windows 7
- Windows Server
- XP
M Ali Summary
- M Ali, based in Dubai, AE, is currently a Public Cloud Managed Services | Cloud Operations at BIOS Middle East, A ZainTECH Company. M Ali brings experience from previous roles at BIOS Middle East, A ZainTECH Company. M Ali holds a 2000 - 2004 BCA @ Mangalore University. With a robust skill set that includes AWS, Azure, OCI, Active Directory, Atlassian Jira, CCNA, CRM and more. M Ali has 2 emails on RocketReach.
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