Lynn Ryding Email & Phone Number
Director of Planning and Performance Improvement @ CPM International Contact Centre - Barcelona
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Lynn Ryding Location
- Barcelona, CT, ES
Lynn Ryding Work
- Director of Planning and Performance Improvement @ (July 2018 - Present)
- Assistant Director of Operational Support @ Parlimentary and Health Service Ombudsman (March 2016 - July 2018)
- Head of Planning @ (December 2014 - January 2016)
- Head of Planning and Change Management @ (July 2011 - September 2014)
- head of demand and forecasting @ (January 2008 - January 2013)
Lynn Ryding Education
- Townley High School 1981-1986
Lynn Ryding Skills
- Contact Centers
- Resource Management
- Change Management
- Performance Management
- Workforce Management
- Service Delivery
- Call Centers
- Project Delivery
- Stakeholder Management
- Business Transformation
- Transition Management
- Team Management
- Offshoring
- Sla
- Call Center
- Business Process Improvement
- Shared Services
- Operations Management
- Program Management
- Forecasting
- Strategic Planning
- Event Planning
- Outsourcing
- Peak planning
- Multi-channel Retail
- CRM
- Customer Experience
- Inbound Marketing
- Employee Engagement
- MIS
- Performance Improvement
- Outsourcing Management
- Telemarketing
- Capacity Planning
- Management
- Process Improvement
- BPO
- Team Leadership
- Business Analysis
- Strategy
- Multi Channel Retail
- Planning
- Resources
- Solutions
- Scheduling
- Services
Lynn Ryding Summary
- Lynn Ryding, based in Barcelona, CT, ES, is currently a Director of Planning and Performance Improvement at CPM International Contact Centre - Barcelona. Lynn Ryding brings experience from previous roles at Parlimentary and Health Service Ombudsman, Capita, Serco and Shop Direct. Lynn Ryding holds a 1981 - 1986 Townley High School. With a robust skill set that includes Contact Centers, Resource Management, Change Management, Performance Management, Workforce Management and more. Lynn Ryding has 1 emails and 1 mobile phone numbers on RocketReach.
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