Lyle McLean Email & Phone Number
Vice President Operations @ Ascensos
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Lyle McLean Location
- Cape Town, WC, ZA
Lyle McLean Work
- Vice President Operations @ (August 2025 - Present)
- Director of Operations and Planning @ (February 2024 - August 2025)
- Director of Planning and Performance @ (August 2023 - February 2024)
- Operations Director @ (August 2022 - September 2023)
- Director of Strategic Planning @ (April 2022 - August 2022)
- Director of Client Operations @ (January 2018 - March 2022)
- Director of Operations @ (January 2017 - January 2018)
- Head of Operations @ (December 2014 - January 2017)
- Resourcing Manager @ (August 2013 - December 2014)
- Estate Capacity Planning Analyst @ (July 2011 - August 2013)
- Resource Planner @ (March 2008 - July 2011)
- Forecast Adherence Manager @ beCogent Ltd (June 2007 - March 2008)
- Team Manager @ beCogent Ltd (December 2001 - June 2007)
- Traveline project @ beCogent Ltd (January 2001 - December 2001)
- CSR @ beCogent Ltd (June 2000 - January 2001)
Lyle McLean Education
- Glasgow Caledonian University
BA in Forensics (Chemistry, Physics)
2004-2006 - Airdrie Academy
Lyle McLean Skills
- Avaya
- BPO
- Business Analysis
- Business Intelligence
- Business Process
- Business Process Improvement
- Business Solutions
- Business Strategy
- Business Transformation
- CRM
- Call Center
- Call Centers
- Capacity Planning
- Change Management
- Coaching
- Commercial Operation
- Contact Centers
- Contact Centre
- Customer Experience
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Service
- Data Analysis
- Excel
- Forecasting
- Human Resources
- Inbound
- Inbound Marketing
- Leadership
- Management
- Microsoft Excel
- Operational scaling
- Outbound
- Outsourcing
- P&L Leadership
- People Management
- Performance Management
- Planning
- Problem Solving
- Project Delivery
- Project Planning
- Resource Management
- SLA
- Service Delivery
- Stakeholder Management
- Strategic Planning
- Team Management
- Telecommunications
- Workforce Management
Lyle McLean Summary
- Lyle McLean, based in Cape Town, WC, ZA, is currently a Vice President Operations at Ascensos. Lyle McLean brings experience from previous roles at Ascensos. Lyle McLean holds a 2004 - 2006 BA in Forensics in Chemistry, Physics @ Glasgow Caledonian University. With a robust skill set that includes Avaya, BPO, Business Analysis, Business Intelligence, Business Process and more. Lyle McLean has 2 emails on RocketReach.
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