Lydia Waheed Email
Operator @ Eagles Point Security
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Lydia Waheed Location
- Cairo, Cairo Governorate, EG
Lydia Waheed Work
- Operator @ (July 2024 - Present)
- Call Agent @ (April 2021 - August 2024)
- Affluent and private contact center agent @ (March 2024 - July 2024)
Lydia Waheed Education
- Ain Shams University
Bachelor of Arts - BA (European Studies/Civilization)
2016-2020
Lydia Waheed Skills
- Administrative Assistance
- Analytical Skills
- Arabic
- Auditing
- Banking
- Basic Accounting
- Branch Banking
- Calendars
- Cash Management
- Coaching
- Communication
- Cross-Selling
- Cultural Diversity
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Representatives
- Customer Support
- Customer-Focused Service
- Defining Requirements
- Disciplinaries
- Economics
- Employee Engagement
- Employee Relations
- Executive Coaching
- Finance
- HR Management
- HR Policies
- Hospitality Industry
- Human Resources (HR)
- Human Resources Information Systems (HRIS)
- Internet Banking
- Knowledge Acquisition
- Legal Compliance
- Microsoft Office
- Multitasking
- Negotiation
- New Hire Orientations
- Office Equipment
- OnTime
- Onboarding
- Oral Communication
- Organization Skills
- Passionate about Work
- Phone Etiquette
- Presentation Skills
- Problem Solving
- Recruiting
- Reporting
- Reservations
- Resolving Issues
- Retail Banking
- Safety Regulations
- Sales
- Service-Level Agreements (SLA)
- Skilled Multi-tasker
- Soft Skills
- Succession Planning
- Talent Management
- Technical Support
- Training and Development (HR)
Lydia Waheed Summary
- Lydia Waheed, based in Cairo, Cairo Governorate, EG, is currently a Operator at Eagles Point Security. Lydia Waheed brings experience from previous roles at ALEXBANK. Lydia Waheed holds a 2016 - 2020 Bachelor of Arts - BA in European Studies/Civilization @ Ain Shams University. With a robust skill set that includes Administrative Assistance, Analytical Skills, Arabic, Auditing, Banking and more.
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