Lydia Ng Email
Community Success Manager (Regional CX Manager) @ Colliers
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Lydia Ng Location
- United Kingdom
Lydia Ng Work
- Community Success Manager (Regional CX Manager) @ (June 2026 - Present)
- Customer Experience Manager (Pre-Opening Projects) @ (September 2025 - June 2026)
- MBA Candidate @ (September 2024 - September 2025)
- Consultant (Luxury Retail and Hospitality, ASEAN) @ (November 2023 - August 2024)
- Assistant Manager, Business Development (Luxury Retail) @ (September 2021 - August 2023)
- Senior Business Operations Officer (Client Relations) @ (June 2021 - September 2021)
- Guest Relations and Club Floor Supervisor @ (July 2019 - June 2021)
- Management Executive (Rooms Division) @ (September 2018 - June 2019)
- Guest Relations and Club Floor Management Assistant @ (June 2017 - August 2018)
- Event Specialist @ (May 2016 - May 2017)
- Sales Specialist @ (May 2015 - June 2015)
Lydia Ng Education
- Les Roches
Master of Business Administration - MBA (Global Hospitality Management)
2024-2025 - The Hong Kong Polytechnic University
Bsc (Hons) (Hotel Management)
2015-2019 - The Hong Kong Polytechnic University
Minor (Korean Studies)
2015-2019 - Maryknoll Convent School (Secondary Section)
Accounting and Business/Management
2009-2015
Lydia Ng Skills
- Account Management
- Advertising Sales
- Analytical Skills
- Brand Management
- Business Analysis
- Business Analytics
- Business Development
- Business Management
- Business Strategy
- Business-to-Business (B2B)
- Client Relations
- Coaching
- Communication
- Complaint Management
- Corporate Finance
- Creative Problem Solving
- Crisis Management
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Service
- Data Analysis
- Employee Learning & Development
- Entrepreneurship
- Environmental, Social, and Governance (ESG)
- Event Management
- Financial Modeling
- Financial Statement Analysis
- Food and Beverage Operations
- Forecasting
- Generative AI
- Guest Experience
- Guest Relations
- Hospitality Industry
- Hospitality Management
- Hotel Management
- Human Resources (HR)
- Key Account Acquisition & Retention
- Key Account Development
- Key Account Relationship Building
- Key Accounts
- Market Research
- Microsoft Excel
- Microsoft PowerPoint
- Operations
- Operations Management
- Organization Skills
- Organizational Culture
- Performance Management
- Planning Budgeting & Forecasting
- Presentations
- Project Management
- Receptionist Duties
- Reporting & Analysis
- Restaurant Management
- Revenue Management
- SOP Development
- Sales Management
- Sales Operations
- Sales Presentations
- Search Engine Technology
- Service Delivery
- Social Entrepreneurship
- Strategic Planning
- Team Leadership
- Training and Development (HR)
- iMovie
Lydia Ng Summary
- Lydia Ng, based in United Kingdom, is currently a Community Success Manager (Regional CX Manager) at Colliers. Lydia Ng brings experience from previous roles at Colliers, Les Roches, Atomic Recruitment Singapore and K11 Concepts Limited. Lydia Ng holds a 2024 - 2025 Master of Business Administration - MBA in Global Hospitality Management @ Les Roches. With a robust skill set that includes Account Management, Advertising Sales, Analytical Skills, Brand Management, Business Analysis and more. Lydia Ng has 3 emails on RocketReach.
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