Lydia Lim Location
- Los Gatos, CA, US
Lydia Lim Work
- 2025 -now Director, Global Customer Support @
- 2024 -2025 Manager, Global Customer Operations @
- 2023 -2024 Director of Admissions and Marketing @
- 2021 -2023 Director, Global Customer Support and Training @
- 2020 -2021 Director, E-TAC FortiSIEM @
- 2018 -2020 Director, Customer Advocacy and Critical Incident Management @
- 2016 -2018 Director, Global Customer Advocacy @
- 2014 -2016 Director, Customer Experience and Operations @
- 2012 -2013 Director, Global Technical Support @ Arcsight, An HP Company
- 2007 -2012 Sr. Manager, APAC and Americas Technical Support @ Arcsight, An HP Company
- 2006 -2007 Customer Success Manager @ Arcsight, An HP Company
- 2004 -2006 Manager, Support Services @
- 2003 -2004 Supervisor, Support Services @
- 2001 -2003 Senior Support Services Representative @
Lydia Lim Education
- Northwestern University - Kellogg School of Management 2026-2026
- Stanford Graduate School of Business Executive Education 2016-2016
- Notre Dame de Namur University
MBA (Emphasis in Marketing)
2002-2004 - University of Illinois Urbana-Champaign
BA (Political Science, Economics)
Lydia Lim Skills
- Enterprise Software
- Technical Support
- Security
- Management
- Leadership
- Networking
- Integration
- SaaS
- Process Improvement
- Network Security
- Cloud Computing
- Training
- Virtualization
- Vendor Management
- Sales Enablement
- Disaster Recovery
- Team Management
- Business Intelligence
- Customer Satisfaction
- CRM
- Business Alliances
- Information Security
- Firewalls
- Project Management
- Channel
- Analysis
- VMware
- IT Service Management
- Identity Management
- Recruiting
- Customer Relationship Management (CRM)
- Business Process Improvement
- Customer Relationship Management Crm
- Troubleshooting
- Strategic Planning
- Strategy
- Web Application Security
- Marketing
- Nonprofits
- Microsoft Excel
- Customer Relationship Management
Lydia Lim Summary
- Lydia Lim, based in Los Gatos, CA, US, is currently a Director, Global Customer Support at BigPanda. Lydia Lim brings experience from previous roles at BigPanda, Canyon Heights Academy, Deep Instinct and Fortinet. Lydia Lim holds a 2026 - 2026 Northwestern University - Kellogg School of Management. With a robust skill set that includes Enterprise Software, Technical Support, Security, Management, Leadership and more. Lydia Lim has 4 emails and 1 mobile phone numbers on RocketReach.
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Top BigPanda Employees
Evan Freedman
Vice President of Professional Services
New York, United States
Assaf Resnick
Founder and CEO
Mountain View, CA, US
Jeff Lentz
Vice President of Global Sales
Atlanta, GA, US
Ed Tang
Chief Financial Officer and Chief Operating Officer
California, United States
Venkat Balasubramanian
Chief Product Officer
California, United States
Lionel Hartmann
Global VP, Support Services and Reliability
Mountain View, CA, US
Troy Felix
Regional Vice President, Sales Engineering at BigPanda
Santa Barbara, CA, US
Byron Schwab
Area Vice President of Sales
Scottsdale, AZ, US
Melissa Kelley
Vice President, Demand Generation
Boston, MA, US
Josh Warren
Regional Vice President of Sales
Atlanta, GA, US
Caitlin Davis
Chief People Officer
San Mateo, CA, US
David Roth
Regional Vice President, Sales Engineering
Louisville, KY, US
Nathan Devoll
Regional Vice President, Sales Engineering
McKinney, TX, US
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