Lydia Lim Email & Phone Number
Director, Global Customer Support @ BigPanda
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Lydia Lim Location
- California, United States
Lydia Lim Work
- 2025 -now Director, Global Customer Support @
- 2024 -2025 Manager, Global Customer Operations @
- 2023 -2024 Director of Admissions and Marketing @
- 2021 -2023 Director, Global Customer Support and Training @
- 2020 -2021 Director, E-TAC FortiSIEM @
- 2018 -2020 Director, Customer Advocacy and Critical Incident Management @
- 2016 -2018 Director, Global Customer Advocacy @
- 2014 -2016 Director, Customer Experience and Operations @
- 2012 -2013 Director, Global Technical Support @ Arcsight, An HP Company
- 2007 -2012 Sr. Manager, APAC and Americas Technical Support @ Arcsight, An HP Company
- 2006 -2007 Customer Success Manager @ Arcsight, An HP Company
- 2004 -2006 Manager, Support Services @
- 2003 -2004 Supervisor, Support Services @
- 2001 -2003 Senior Support Services Representative @
Lydia Lim Education
- Northwestern University - Kellogg School of Management 2026-2026
- Stanford Graduate School of Business Executive Education 2016-2016
- Notre Dame de Namur University
MBA (Emphasis in Marketing)
2002-2004 - University of Illinois Urbana-Champaign
BA (Political Science, Economics)
Lydia Lim Skills
- Enterprise Software
- Technical Support
- Security
- Management
- Leadership
- Networking
- Integration
- SaaS
- Process Improvement
- Network Security
- Cloud Computing
- Training
- Virtualization
- Vendor Management
- Sales Enablement
- Disaster Recovery
- Team Management
- Business Intelligence
- Customer Satisfaction
- CRM
- Business Alliances
- Information Security
- Firewalls
- Project Management
- Channel
- Analysis
- VMware
- IT Service Management
- Identity Management
- Recruiting
- Customer Relationship Management (CRM)
- Business Process Improvement
- Customer Relationship Management Crm
- Troubleshooting
- Strategic Planning
- Strategy
- Web Application Security
- Marketing
- Nonprofits
- Microsoft Excel
- Customer Relationship Management
Lydia Lim Summary
- Lydia Lim, based in California, United States, is currently a Director, Global Customer Support at BigPanda. Lydia Lim brings experience from previous roles at BigPanda, Canyon Heights Academy, Deep Instinct and Fortinet. Lydia Lim holds a 2026 - 2026 Northwestern University - Kellogg School of Management. With a robust skill set that includes Enterprise Software, Technical Support, Security, Management, Leadership and more. Lydia Lim has 4 emails and 3 mobile phone numbers on RocketReach.
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