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Lydia Lam Location
Vancouver, BC, CA
Lydia Lam Work
Customer Support Agent @ (March 2022 - Present)
Customer Experience Agent @ (November 2021 - February 2022)
Operations Support Officer @ (July 2021 - November 2021)
Reservations and Account Manager @ (December 2019 - April 2021)
Guest Experience Manager @ (May 2018 - December 2019)
Office and Dispatch Assistant @ Southern Cross Roadside Assistance (March 2014 - September 2017)
Sales Assistant @ (March 2009 - January 2012)
Lydia Lam Education
University of Technology Sydney
Bachelor of Business
2009-2014
Lydia Lam Skills
Account Reconciliation
Accounting
Adobe Photoshop
Analytical Skills
Apartments
Bookings
CRM Software
Client Onboarding
Communication
Critical Thinking
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Customer-focused Service
Data Entry
Guest Service Management
Hospitality Industry
Hospitality Management
Hotel Booking
Inventory Management
Invoicing
Lightroom
Management
Marketing
Merchandising
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Office Administration
Organization Skills
Problem Solving
Property Management
Relationship Building
Reservations
Retail
Retail Sales
Sales
Serviced Apartments
Store Management
Subscription Billing
Team Leadership
Teamwork
Time Management
Travel Management
Visual Merchandising
Lydia Lam Summary
Lydia Lam, based in Vancouver, BC, CA, is currently a Customer Support Agent at Medimap. Lydia Lam brings experience from previous roles at Slack, NSW Department of Finance, Services and Innovation and Urban Rest Apartments. Lydia Lam holds a 2009 - 2014 Bachelor of Business @ University of Technology Sydney. With a robust skill set that includes Account Reconciliation, Accounting, Adobe Photoshop, Analytical Skills, Apartments and more.
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