Lydia Ayorinde Email
Customer Success Associate @ Paystack
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Lydia Ayorinde Location
- Ibadan, YO, NG
Lydia Ayorinde Work
- Customer Success Associate @ (June 2025 - Present)
- Email Customer Support Associate @ (July 2024 - September 2025)
- Customer Success Specialist @ Preply (September 2024 - July 2025)
- Customer Support Officer @ Moniepoint Microfinance Bank (September 2024 - June 2025)
- Head of Marketing @ Oxford Test Preparatory Company (January 2024 - August 2024)
- Customer Service Officer @ (October 2020 - July 2021)
- Customer Care Representative @ iSON Xperiences (Airtel Process) (May 2018 - November 2018)
Lydia Ayorinde Skills
- 24 Hour Emergency Service
- Academic English
- Accounts Payable & Receivable
- Adept problem-solver
- Aircall Cloud Call Center
- Analytical Skills
- BA/BE studies
- Business Process Improvement
- CRM Integration
- Call Management
- Churn Management
- Client Interfacing Skills
- Client-oriented
- Collaboration Tools
- Communication
- Complaint Management
- Compliance Analysis
- Compliance Operations
- Compliance Support
- Conflict Resolution
- Content Services
- Corporate Social Media
- Cross-functional Collaborations
- Cross-functional Coordination
- Customer Engagement
- Customer Escalation Management
- Customer Onboarding
- Customer Retention
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Representatives
- Customer Service Training
- Customer Success
- Customer Support
- Dashboard Metrics
- De-escalation
- Decision-Making
- Documentation
- E-payments
- Eligibility
- Email Clients
- English Literature
- Escalation Process
- Escalations Management
- FinTech
- Fraud Detection
- Freshdesk
- Freshworks CRM
- Front Office Operations
- Front Office Support
- Instagram Marketing
- Integrated Marketing
- Knowledge Base
- Microsoft Office
- Mobile Email
- Mobile User Experience
- Monitoring Performance
- Multi-Channel Commerce
- Multi-task & Handle High-volume Workloads
- Notion Productivity Software
- On-call Support
- Online Support
- OpenHire
- Performance Reporting
- PostgreSQL
- Problem Solving
- Process Improvement Analysis
- Product Support
- Reactivation
- Resolving Issues
- Risk Management
- Root Cause Analysis
- Search Engine Optimization (SEO)
- Sendinblue Marketing Platform
- Service-Level Agreements (SLA)
- Slack
- Start-up Support
- Technical Investigations
- Telephony
- Troubleshooting
- Zendesk
- Zoho CRM
Lydia Ayorinde Summary
- Lydia Ayorinde, based in Ibadan, YO, NG, is currently a Customer Success Associate at Paystack. Lydia Ayorinde brings experience from previous roles at Moniepoint Group, Preply, Moniepoint Microfinance Bank and Oxford Test Preparatory Company. With a robust skill set that includes 24 Hour Emergency Service, Academic English, Accounts Payable & Receivable, Adept problem-solver, Aircall Cloud Call Center and more.
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