Luxury Hospitality Group Information

Luxury Hospitality Group (LHG) has been established in response to demands within the luxury hospitality industry for the highest possible standards of staff training and development to deliver unparalleled guest experiences. LHG delivers quality staff & crew training and provides its unique Lifecycle Management Services to businesses within the industry. The group’s Lifecycle Management Services follow a unique approach to ensuring the wellbeing of guests, staff and crew, focusing on: design of the interior; digitized work flows; quality assurance management; team composition; training and development and retention services. The objective of Lifecycle Management Services is to deliver a higher return on investment for businesses and, ultimately, unforgettable guest service. In parallel, LHG offers specialised training programs via its Luxury Hospitality Academy to inspire excellence in service by developing 7-star caring hospitality professionals.