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Luke Mitchell Location
Loughton, GB
Luke Mitchell Work
2023 -now Genesys Practice Manager @
2021 -2023 Cloud Consultancy Manager @
2016 -2021 Tier 3 @
2019 -2019 Training Support @
2018 -2018 Training Support @
2016 -2018 Tier 3 @ G3 Comms
2017 -2018 Logistics Coordinator @
2016 -2017 Driver and handyman and guide @
2012 -2016 Services Manager @ G3 Comms
2012 -2016 Services Manager @
2004 -2012 Engineer @ G3 Comms
2004 -2012 Engineer @
2000 -2004 Engineer @ Genesis Telecommunications
Luke Mitchell Education
Croydon College
BTEC National Certificate (Electrical Engineering)
2000-2002
Epping Forest College
BTEC National Diploma (Electrical Engineering)
1998-2000
Davenant Foundation School
GCSE's
1993-1998
Luke Mitchell Skills
Avaya
Avaya PBX
Unified Communications
VoIP
SIP
ISDN
IP
Telecommunications
Call Center
Cisco
Windows Server
Switches
LAN/WAN
Professional Services
IP Networking
Telephony
Contact Centre
Cisco Technologies
Avaya IP Telephony
Voice Mail
Technical Support
Call Centers
Contact Centers
Avaya Communication Manager
Microsoft Exchange
TDM
Service Delivery
LAN-WAN
Voice & Data Convergence
IVR
WAN
SIP Trunking
Managed Services
Video Conferencing
MPLS
Lync Server 2010
Unified Messaging
IP PBX
Network Design
Ethernet
Juniper
Data Center
Routing
CTI
H.323
Pre-sales
Wireless
TCP/IP
ACD
QoS
Voice and Data Convergence
Pre Sales
Lan Wan
Luke Mitchell Summary
Luke Mitchell, based in Loughton, GB, is currently a Genesys Practice Manager at Connect. Luke Mitchell brings experience from previous roles at Connect and VIP SKI. Luke Mitchell holds a 2000 - 2002 BTEC National Certificate in Electrical Engineering @ Croydon College. With a robust skill set that includes Avaya, Avaya PBX, Unified Communications, VoIP, SIP and more. Luke Mitchell has 2 emails on RocketReach.
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