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Luke McGregor Location
Burton upon Trent, GB
Luke McGregor Work
2025 -now Business Implementation Manager @
2024 -2025 Eco Applications Manager @
2020 -2024 Channel Sales Manager @
2016 -2020 Sales and Retentions Team Manager @
2016 -2016 Customer Relations Manager @
2015 -2016 MI and Knowledgebase Manager @
2014 -2015 CRO Senior Team Leader @
2010 -2014 Customer Service Team Manager @
2009 -2010 Team Leader @
2003 -2008 Team Leader @
Luke McGregor Education
University of Leeds
Bachelor of Arts (BA) (Political and International relations studies)
2004-2008
Roundhay High School
Bachelor's degree
1997-2002
Luke McGregor Skills
Call Centers
Workforce Management
Contact Centers
Outsourcing
Service Delivery
Sla
Team Management
Customer Experience
Customer Satisfaction
Coaching
Customer Relationship Management (CRM)
Creative Problem Solving
Statistics
Analytical Skills
Team Building
Leadership
Management
Customer Service
Team Leadership
Account Management
Logistics Management
Performance Management
Change Management
Sales
Negotiation
Recruiting
Teamwork
Event Management
Transportation
Customer Relationship Management Crm
BPO
Call Center Development
Inbound Marketing
Transition Management
COPC
Customer Relationship Management
Luke McGregor Summary
Luke McGregor, based in Burton upon Trent, GB, is currently a Business Implementation Manager at Octopus Energy Services. Luke McGregor brings experience from previous roles at Octopus Energy Services, Shell Energy and The Hotel Collection. Luke McGregor holds a 2004 - 2008 Bachelor of Arts (BA) in Political and International relations studies @ University of Leeds. With a robust skill set that includes Call Centers, Workforce Management, Contact Centers, Outsourcing, Service Delivery and more. Luke McGregor has 2 emails and 1 mobile phone numbers on RocketReach.
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