Luke MacRae Location
- England, United Kingdom
Luke MacRae Work
- 2023 - now Head of Downtime Management @
- 2018 - 2023 Operational Support Manager @
- 2015 - 2017 Business Change Manager @
- 2014 - 2015 Project Delivery Manager @
- 2014 - 2014 Operations Manager @
- 2011 - 2014 Project Manager @
- 2010 - 2011 Service Centre Process Manager @
- 2008 - 2010 Project Manager @
- 2007 - 2008 Service Centre Manager @
- 2006 - 2007 Network Administrator @
- 2006 - 2006 Service Center Manager @
- 2005 - 2006 Team Supervisor @
- 2004 - 2005 Customer Service Representative @
Luke MacRae Education
- Dingwall Academy 1993 - 1998
Luke MacRae Skills
- Change Management
- Project Management
- Team Management
- Operations Management
- Risk Management
- Six Sigma
- PRINCE2
- MSP Practitioner
- Service Delivery
- Call Centers
- Process Improvement
- Business Process Improvement
- Outsourcing
- Performance Management
- Stakeholder Management
- Customer Satisfaction
- Negotiation
- Business Analysis
- Sales
- Customer Service
- Leadership
- Team Leadership
- Contact Centers
- Microsoft Excel
Luke MacRae Summary
- Luke MacRae, based in England, United Kingdom, is currently a Head of Downtime Management at FMG. Luke MacRae brings experience from previous roles at FMG. Luke MacRae holds a 1993 - 1998 Dingwall Academy. With a robust skill set that includes Change Management, Project Management, Team Management, Operations Management, Risk Management and more. Luke MacRae has 2 emails on RocketReach.
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Top FMG Employees
John Keeton
Operations Director
Huddersfield, GB
Nick Brown
ceo
Huddersfield, GB
Jim Dawson
Head of Network (Operations)
Huddersfield, GB
Andrew Chandler
Managing Director - FMG
London, GB
Amanda Cunningham
Head of Client Relationships
Huddersfield, GB
Shannon Ferber
Account Director
Poulton-le-Fylde, GB
Luke MacRae
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Sam Thomas
Rapid Response Trainer
Huddersfield, GB
Lorraine Mitchell
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