Luke MacRae Email
Head of Downtime Management @ FMG
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Luke MacRae Location
- England, United Kingdom
Luke MacRae Work
- Head of Downtime Management @ (May 2023 - Present)
- Operational Support Manager @ (January 2018 - May 2023)
- Business Change Manager @ (April 2015 - December 2017)
- Project Delivery Manager @ (September 2014 - March 2015)
- Operations Manager @ (January 2014 - August 2014)
- Project Manager @ (May 2011 - January 2014)
- Service Centre Process Manager @ (October 2010 - May 2011)
- Project Manager @ (November 2008 - September 2010)
- Service Centre Manager @ (March 2007 - November 2008)
- Network Administrator @ (September 2006 - March 2007)
- Service Center Manager @ (July 2006 - September 2006)
- Team Supervisor @ (May 2005 - July 2006)
- Customer Service Representative @ (February 2004 - May 2005)
Luke MacRae Education
- Dingwall Academy 1993-1998
Luke MacRae Skills
- Change Management
- Project Management
- Team Management
- Operations Management
- Risk Management
- Six Sigma
- PRINCE2
- MSP Practitioner
- Service Delivery
- Call Centers
- Process Improvement
- Business Process Improvement
- Outsourcing
- Performance Management
- Stakeholder Management
- Customer Satisfaction
- Negotiation
- Business Analysis
- Sales
- Customer Service
- Leadership
- Team Leadership
- Contact Centers
- Microsoft Excel
Luke MacRae Summary
- Luke MacRae, based in England, United Kingdom, is currently a Head of Downtime Management at FMG. Luke MacRae brings experience from previous roles at FMG. Luke MacRae holds a 1993 - 1998 Dingwall Academy. With a robust skill set that includes Change Management, Project Management, Team Management, Operations Management, Risk Management and more. Luke MacRae has 1 emails on RocketReach.
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