Luke Johnston Email
Senior Manager Contact Centre @ Riyadh Air | طيران الرياض
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Luke Johnston Location
- Saudi Arabia
Luke Johnston Work
- 2024 -now Senior Manager Contact Centre @
- 2019 -2024 Global Contact Centre Manager @
- 2018 -2019 Contact Centre Manager @
- 2017 -2017 Vendor Manager (Client on Site) @
- 2016 -2017 Performance Manager @
- 2012 -2016 Operations Manager - Remediation Operations @
- 2012 -2012 Assistant Operations Manager - PPI Complaints Resolution @
- 2011 -2012 Lean Change Consultant @
- 2010 -2011 Team Manager - Mortgage Operations @
- 2007 -2010 Team Manager - Sales and Customer Service @
- 2007 -2007 Product Expert - Motor Insurance Sales @
- 2004 -2006 Customer Sales Consultant @
Luke Johnston Education
- The University of Manchester
Luke Johnston Skills
- Lean Thinking
- Lean Operations
- Collaborative Problem Solving
- Cross-functional Coordination
- Customer Service
- Complaint Management
- Coaching Staff
- Performance Management
- Operational Planning
- Operations Management
- Employee Engagement
- Leadership
- Banking
- Team Management
- Change Management
- Risk Management
- Coaching
- Customer Experience
- Business Process Improvement
- Business Analysis
- Financial Services
- Management
- Business Transformation
- Process Improvement
- Stakeholder Management
- Project Delivery
- Operational Excellence
- Project Management
- Strategy
- Insurance
- Cross Functional Coordination
Luke Johnston Summary
- Luke Johnston, based in Saudi Arabia, is currently a Senior Manager Contact Centre at Riyadh Air | طيران الرياض. Luke Johnston brings experience from previous roles at dnata and Etihad Airways. Luke Johnston holds a The University of Manchester. With a robust skill set that includes Lean Thinking, Lean Operations, Collaborative Problem Solving, Cross-functional Coordination, Customer Service and more. Luke Johnston has 2 emails on RocketReach.
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Top Riyadh Air | طيران الرياض Employees
Anthony Watson
Vice President - Technology
Riyadh, SA
Tony Chisnall
Vice President PMO
Riyadh, SA
Thilak Sugumaran
Head of Product
Riyadh, SA
Kim Hardaker
Vice President Loyalty and Sustainability
Abu Dhabi, United Arab Emirates
Abe Dev
SVP and Head of Digital, Technology and Innovation
United Arab Emirates
Edward Taplin
Vice President Internal Audit
Riyadh, SA
Stuart Ryan
Head of PMO
Riyadh, SA
Vincent Coste
Chief Commercial Officer
Riyadh, SA
Martin Eiba
Chief Operations Officer
Riyadh, SA
Bandar Alsaiari
Head of IT Operations
Riyadh, SA
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