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Luke Janus Location
Riverside, NJ, US
Luke Janus Work
Level 1 Help Desk Administrator @ (December 2025 - Present)
IT Technician @ (October 2024 - December 2025)
Information Technology Technician @ (October 2024 - December 2025)
Front of House Employee | Customer Service Representative | Staff Trainer @ (January 2022 - June 2024)
Customer Service Trainer @ Chick-fil-A (January 2022 - June 2024)
Marketing Team Member @ (October 2023 - May 2024)
Information Technology Help Desk @ (August 2023 - May 2024)
Warehouse Associate @ (October 2020 - September 2021)
Customer Service Associate @ (July 2020 - October 2020)
Luke Janus Education
Shenandoah University
Cybersecurity (Computer Science)
2022-2024
Rowan College at Burlington County
Cybersecurity
2020-2022
Shenandoah University
Bachelor of Science (Cyber/Electronic Operations and Warfare)
Luke Janus Skills
Academic Support Services
Active Directory
Adobe
Adobe Lightroom
C+
Canva
Communication
Computer Hardware Troubleshooting
Computer Networking
Computer Repair
Customer Experience
Customer Satisfaction
Customer Service
Customer Service Training
Customer-Focused Service
Cybersecurity
Data Structures
Databases
Desktop Application Support
Desktop Computers
Desktop Support
Digital Photography
Domain Controller
Employee Training
Endpoint Security
Engaging People
Ethernet
Ethical Hacking
Film Photography
Hardware Installation
Help Desk Support
IT Hardware Support
Information Technology
Instagram Marketing
Java
Kofax
Leadership
Mac
Maintenance and Repair
Microsoft
Microsoft Edge
Microsoft Intune
Microsoft Office
Microsoft Teams
Network Installation
New Hire Training
Operating Systems
Operations Process Improvement
Pallet Jack
Password Resets
Point of Sale (POS) Systems
Powershell
Printer Support
Problem Solving
Python (Programming Language)
Remote Desktop
Remote Troubleshooting
Remote User Support
Residential Cleaning
Service Desk
SharePoint
Social Media
Social Media Communications
Social Media Marketing
Social Networking
Software Troubleshooting
Technical Documentation
Technical Support
Technology Services
Ticketing Systems
Tier 2 Help Desk Support
Time Management
Troubleshooting
Ubuntu
User Authentication
VPN
Warehouse Operations
Windows
Windows 10
Windows 11
Luke Janus Summary
Luke Janus, based in Riverside, NJ, US, is currently a Level 1 Help Desk Administrator at Contour Data Solutions. Luke Janus brings experience from previous roles at Camden County College, Chick-fil-A Restaurants and Chick-fil-A. Luke Janus holds a 2022 - 2024 Cybersecurity in Computer Science @ Shenandoah University. With a robust skill set that includes Academic Support Services, Active Directory, Adobe, Adobe Lightroom, C+ and more. Luke Janus has 1 emails on RocketReach.
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