Luke Hendricks Email & Phone Number

Mid Market Customer Onboarding Manager @ TRAILD

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Luke Hendricks Location

Cape Town, WC, ZA

Luke Hendricks Work

Mid Market Customer Onboarding Manager @ (July 2026 - Present)
Senior Support Engineer III @ (July 2023 - May 2026)
Support Engineer II @ (December 2020 - July 2023)
Technical Account Manager II @ (October 2016 - December 2020)
Technical Account Manager @ (January 2016 - October 2016)
AWS Technical Customer Service Associate and Social Media Lead @ (May 2014 - January 2016)

Luke Hendricks Education

University of Johannesburg
Certificate in Science (Engineering & Technology)
2003
West Ridge High School
High School Diploma
2002

Luke Hendricks Skills

AWS CloudFormation
AWS Marketplace
AWS Technical Support
Account Management
Amazon EC2
Amazon Machine Image
Amazon Relational Database Service (RDS)
Amazon S3
Amazon Web Services (AWS)
Artificial Intelligence (AI)
Asana
Automation
Automation design
Business Analysis
Business Development
Business Intelligence (BI)
Change Data Capture
Cloud Computing
CloudFormation publishing workflows
Coaching
Coaching & Mentoring
Compliance Management
Compliance delivery
Continuous Improvement
Cross Border Payments
Cross-functional Leadership
Cross-team delivery
Customer Experience
Customer Service
Dashboard Building
Data Analytics
Disbursement Management
Document Management
Executive Reporting
Financial Controls
GitHub
Global Cross-Functional Team Leadership
Global Expansion Strategy
Identity Verification
International Expansion
KYC Verification
Key Performance Indicators
Large Systems Integration
Leadership
Management
Metrics Reporting
Microsoft Excel
Microsoft Office
Operational Analytics
Operational Excellence
Operational Risk Management
Partnership Management
Payment Operations
Payment Processing
Payment Systems
Performance Management
Performance Metrics
Process Improvement Projects
Product Publishing
Product onboarding and registration
Product publishing and testing
Program Management
Programme Governance
Programme ownership
Project Management
Python scripting
Quality Assurance
Quick Start templates
Release Management
Remote Desktop Protocol (RDP)
Requirements Analysis
Risk Mitigation
Root Cause Analysis
SQL
SaaS onboarding and validation
SaaS solution validation
Salesforce Lightning
Salesforce.com
Secure Shell (SSH)
Seller Lifecycle Management
Seller Onboarding
Seller Support
Serverless SaaS integrations
Service-Level Agreements (SLA)
Settlement Operations
Software Testing
Software as a Service (SaaS)
Stakeholder Management
Strategic Planning
Strategic Thinking
Tableau
Tax Compliance
Team Leadership
Technical Account Management
Technical Leadership
Technical Product Management
Technical Program Management
Training
User Acceptance Testing
Vendor Management
Call Center
Sales
Outbound Marketing
Inbound Marketing
Stock Taking
Roadside Assistance
Cold Calling
Quotations
Telecommunications
Office Automation
Marketing
Call Centers
Microsoft Word
Social Media
PowerPoint
Customer Satisfaction
New Business Development
Social Media Marketing
Marketing Strategy
Microsoft PowerPoint
Contact Centers

Luke Hendricks Summary

Luke Hendricks, based in Cape Town, WC, ZA, is currently a Mid Market Customer Onboarding Manager at Traild. Luke Hendricks brings experience from previous roles at Amazon Web Services (AWS). Luke Hendricks holds a Certificate in Science in Engineering & Technology @ University of Johannesburg. With a robust skill set that includes AWS CloudFormation, AWS Marketplace, AWS Technical Support, Account Management, Amazon EC2 and more. Luke Hendricks has 3 emails and 4 mobile phone numbers on RocketReach.