Luke Ebanks Email
Escalation Manager @ Optimity Ltd
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Luke Ebanks Location
- Redditch, GB
Luke Ebanks Work
- 2023 -now Escalation Manager @
- 2022 -2023 Information Technology Office Manager @
- 2019 -2022 Information Technology Service Desk @
- 2019 -2019 IT Service Desk Team Leader @
- 2017 -2019 IT Service Desk Team Leader @
- 2008 -2017 Senior Customer Service Representative @
- 2015 -2015 Social Media Executive @
- 2008 -2009 Stock Room Manager @
- 2007 -2008 Sales Assistant @
- 2006 -2006 Parttime Sales Assistant @
Luke Ebanks Education
- Trinity High School & Sixth Form Centre
A Levels
2004-2006 - Trinity High School & Sixth Form Centre
GCSE
2001-2004
Luke Ebanks Skills
- Customer Service
- Time Management
- Team Leadership
- Retail
- Customer Satisfaction
- Customer Experience
- Sales
- Social Media
- ITIL Foundation
- Teamwork
- Management
- Team Management
- Information Technology
- Service-Level Agreements (SLA)
- Technical Support
- Contact Centers
- Customer Engagement
- Logging
- Customer Support
- Call Centers
- Process Improvement
- ITIL Certified
Luke Ebanks Summary
- Luke Ebanks, based in Redditch, GB, is currently a Escalation Manager at Optimity Ltd. Luke Ebanks brings experience from previous roles at CoopSys, Tata Consultancy Services and Halfords. Luke Ebanks holds a 2004 - 2006 A Levels @ Trinity High School & Sixth Form Centre. With a robust skill set that includes Customer Service, Time Management, Team Leadership, Retail, Customer Satisfaction and more. Luke Ebanks has 3 emails on RocketReach.
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Samuel Ruiz
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Philip B.
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