Luke Ebanks Email
Escalation Manager @ Optimity Ltd
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Luke Ebanks Location
- Redditch, GB
Luke Ebanks Work
- Escalation Manager @ (March 2023 - Present)
- Information Technology Office Manager @ (January 2022 - March 2023)
- Information Technology Service Desk @ (October 2019 - January 2022)
- IT Service Desk Team Leader @ (July 2019 - October 2019)
- IT Service Desk Team Leader @ (April 2017 - July 2019)
- Senior Customer Service Representative @ (November 2008 - April 2017)
- Social Media Executive @ (June 2015 - November 2015)
- Stock Room Manager @ (December 2008 - November 2009)
- Sales Assistant @ (December 2007 - November 2008)
- Parttime Sales Assistant @ (October 2006 - December 2006)
Luke Ebanks Education
- Trinity High School & Sixth Form Centre
A Levels
2004-2006 - Trinity High School & Sixth Form Centre
GCSE
2001-2004
Luke Ebanks Skills
- Customer Service
- Time Management
- Team Leadership
- Retail
- Customer Satisfaction
- Customer Experience
- Sales
- Social Media
- ITIL Foundation
- Teamwork
- Management
- Team Management
- Information Technology
- Service-Level Agreements (SLA)
- Technical Support
- Contact Centers
- Customer Engagement
- Logging
- Customer Support
- Call Centers
- Process Improvement
- ITIL Certified
Luke Ebanks Summary
- Luke Ebanks, based in Redditch, GB, is currently a Escalation Manager at Optimity Ltd. Luke Ebanks brings experience from previous roles at CoopSys, Tata Consultancy Services and Halfords. Luke Ebanks holds a 2004 - 2006 A Levels @ Trinity High School & Sixth Form Centre. With a robust skill set that includes Customer Service, Time Management, Team Leadership, Retail, Customer Satisfaction and more. Luke Ebanks has 3 emails on RocketReach.
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