Systems Specialist - Infrastructure @ (January 2025 - April 2026)
Service Desk Analyst @ (April 2024 - January 2025)
Service Desk Technician @ (August 2021 - March 2024)
Information Technology Trainee @ (January 2018 - December 2018)
Luke Davis Education
RMIT University
Bachelor of Science - BS (Mathematics)
2019-2023
Luke Davis Skills
ASD Essential 8
Active Directory
Autodesk Vault
Azure Active Directory
Azure DevOps Services
Azure Infrastructure as a Service (IaaS)
Azure Stack HCI
Azure Virtual Desktop
Change Management
Client Communication
Communication
Computer Science
Cryptography
Customer Service
Customer Support
DLP
Data Analytics
Data Migration
Disaster Recovery
Endpoint Security
Google Workspace
HP Enterprise Solutions
IT Infrastructure Management
IT Service Management
ITIL
Identity and Access Management (IAM)
Infrastructure Deployment
Infrastructure Planning
Jira
Key Performance Indicators
Knowledge Base
Microsoft Azure
Microsoft Excel
Microsoft Intune
Network Architecture
Network Security
Networking
Office 365
Privacy Act
Problem Solving
R (Programming Language)
Remote Access
SD-WAN
Server Virtualisation
Service Desk
Service Desk Management
Service Levels
Service-Level Agreements (SLA)
Software Troubleshooting
Stakeholder Management
Tenant Consolidation
Troubleshooting
Windows Server
Luke Davis Summary
Luke Davis, based in Australia, is currently a Service Desk Engineer - Level 2 at A1 Technologies. Luke Davis brings experience from previous roles at Kotzur Pty Ltd, Montu, Premier Network Services Pty Ltd and Trinity Anglican College. Luke Davis holds a 2019 - 2023 Bachelor of Science - BS in Mathematics @ RMIT University. With a robust skill set that includes ASD Essential 8, Active Directory, Autodesk Vault, Azure Active Directory, Azure DevOps Services and more. Luke Davis has 1 emails on RocketReach.
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