Technical Expert @ (February 2017 - December 2018)
Creative (Trainer) @ (March 2013 - February 2017)
Family Room Specialist @ (August 2011 - March 2013)
Specialist @ (March 2010 - August 2011)
Website and Technology Support @ OSA Field Institute (September 2014 - June 2015)
Sales Associate @ Mac Superstore (August 2008 - January 2010)
Luke Charles Education
Metropolitan State University of Denver
Bachelor’s Degree (Cultural Anthropology)
2009-2014
Colorado Springs Christian School
High School
2002-2006
Luke Charles Skills
Apple Keynote
Apple Numbers
Apple Pages
Automator
Computer Hardware Troubleshooting
Computer Networking
Customer
Customer Engagement
Customer Escalation Management
Customer Experience
Customer Service
DJ
Dynatrace
Garageband
Government Contracting
Incident Management
Inventory Control
Jira
Logic Pro
Mac
Mac OS
Mac Support
Microsoft Excel
Microsoft Intune
Microsoft Office
Microsoft Teams
Mobile Device Management
Music Production
Network Troubleshooting
Nice CX
OS X
Office 365
Retail
Serato
ServiceNow
SharePoint
SharePoint Administration
Shortcuts
Software Troubleshooting
Splunk
System Administration
TeamViewer
Technical Support
Time Management
Training
Traktor
Video Editing
WS1
Windows
Workspace ONE
iMovie
iOS
iPad
iPad Support
iPadOS
iPhone
iWork
macOS
Luke Charles Summary
Luke Charles, based in Denver, CO, US, is currently a Information Technology Specialist at Sabel Systems Technology Solutions, LLC. Luke Charles brings experience from previous roles at SoldierPoint, Iron Bow Technologies and Apple. Luke Charles holds a 2009 - 2014 Bachelor’s Degree in Cultural Anthropology @ Metropolitan State University of Denver. With a robust skill set that includes Apple Keynote, Apple Numbers, Apple Pages, Automator, Computer Hardware Troubleshooting and more. Luke Charles has 1 emails and 2 mobile phone numbers on RocketReach.
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