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Luke Bradshaw Location
Australia
Luke Bradshaw Work
Support Operations and Content Manager @ (May 2018 - Present)
Technical Support Team Lead @ (September 2014 - February 2018)
Audio Visual Support Lead @ (May 2012 - September 2014)
Luke Bradshaw Education
Music & Audio Institute of New Zealand
(Recording Arts)
2010-2011
Luke Bradshaw Skills
Audio Engineering
Audio Visual Support
Bug Tracking
Communication
CompTIA A+
Computer Hardware
Computer Management
Customer Experience
Customer Interaction
Customer Relations
Customer Satisfaction
Customer Service
Delegation
Digital Audio
Documentation
Help Desk Support
Home Theater
Information Technology
Jira
Marketing Strategy
Mobile Technology
Music Production
Performance Metrics
Product Management
Quality Assurance
Service Standards
Service-Level Agreements (SLA)
Smartphones
Software
Software Industry
Team Management
Technical Support
Ticketing Systems
Written Communication
Zendesk
Luke Bradshaw Summary
Luke Bradshaw, based in Australia, is currently a Support Operations and Content Manager at Serato. Luke Bradshaw brings experience from previous roles at Serato and Salmat. Luke Bradshaw holds a 2010 - 2011 Music & Audio Institute of New Zealand. With a robust skill set that includes Audio Engineering, Audio Visual Support, Bug Tracking, Communication, CompTIA A+ and more.
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