Łukasz Studziński Email
(Service) Delivery Manager @ Kyndryl
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Łukasz Studziński Location
- Bytom, PL
Łukasz Studziński Work
- 2022 -now (Service) Delivery Manager @
- 2020 -2022 Senior Technical Support Analyst @
- 2020 -2020 Technical Support Analyst @
- 2019 -2019 Network Operations Center Specialist @
- 2019 -2019 Situation Incident Manager @ Atos Global Delivery Center Spain
- 2017 -2018 Service Operation Technician @
- 2016 -2017 Incident Manager @
- 2014 -2016 Customer Service Advisor @
- 2013 -2014 Content Publisher and Quality Assurance Specialist @
Łukasz Studziński Education
- Uniwersytet Śląski w Katowicach
Magister (Mgr) (Filologia angielska)
2010-2012
Łukasz Studziński Skills
- Documentation
- Support Analysts
- Resolving Issues
- Crisis Management
- Data Analysis
- Operations Management
- Analytical Skills
- Process Modeling
- Operational Excellence
- Operations
- Performance Monitoring
- Root Cause
- Root Cause Analysis
- Technical Understanding
- Supplier Performance
- Supplier Management
- Work Processes
- Nordic Countries
- Relationship Building
- Training
- Customer Experience
- Problem Management
- Service Operations
- Soft Skills
- Troubleshooting
- Service Operation
- Optimization
- Team Management
- Global Delivery
- IT Operations
- Presentations
- Escalations Management
- Quality Management
- Customer Escalation Management
- Customer Relationship Management (CRM)
- IT Service Delivery
- Project Implementation
- Presentation Skills
- Customer Service
- Transition Management
- Customer Support
- Project Delivery
- Communication Training
- Oral Communication
- International Environment
- Skilled Multi-tasker
- Attention to Detail
- Organization Skills
- Problem Solving
- Internal & External Clients
- IT Escalation
- Service Continuity
- Service Coordination
- Project Coordination
- Service-Level Agreements (SLA)
- IT Management
- Service Desk
- Resource Allocation
- Manufacturing Process Improvement
- People Management
- ServiceNow
- Delivery Management
- IT Outsourcing
- Microsoft Azure
- Service Delivery Management
- ITIL Certified
- Continuous Improvement
- Written Communication
- Service Improvement
- Key Performance Indicators
- Resource Planning
- Service Delivery
- IT Service Management
- Project Management
- AppDynamics
- SolarWinds
- Monitoring
- Microsoft Exchange
- VMware
- JIRA
- Confluence
- Incident Management
- Angielski
- Nauczanie angielskiego jako drugiego języka
- ITITL
- Prawo jazdy
- Microsoft Office
- Odpowiedzialność
- Nauczanie
- Komunikacja
- Windows 7
- Outlook
- Windows
- Linux
- Active Directory
- SQL
- ITIL
- dokladnosc
Łukasz Studziński Summary
- Łukasz Studziński, based in Bytom, PL, is currently a (Service) Delivery Manager at Kyndryl. Łukasz Studziński brings experience from previous roles at HireRight, LINK Mobility Group and Atos Global Delivery Center Spain. Łukasz Studziński holds a 2010 - 2012 Magister (Mgr) in Filologia angielska @ Uniwersytet Śląski w Katowicach. With a robust skill set that includes Documentation, Support Analysts, Resolving Issues, Crisis Management, Data Analysis and more. Łukasz Studziński has 2 emails on RocketReach.
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