Łukasz Studziński Email

(Service) Delivery Manager @ Kyndryl

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Łukasz Studziński Location

Bytom, PL

Łukasz Studziński Work

(Service) Delivery Manager @ (August 2022 - Present)
Senior Technical Support Analyst @ (October 2020 - July 2022)
Technical Support Analyst @ (January 2020 - September 2020)
Network Operations Center Specialist @ (September 2019 - December 2019)
Situation Incident Manager @ Atos Global Delivery Center Spain (January 2019 - September 2019)
Service Operation Technician @ (March 2017 - December 2018)
Incident Manager @ (March 2016 - February 2017)
Customer Service Advisor @ (March 2014 - February 2016)
Content Publisher and Quality Assurance Specialist @ (February 2013 - February 2014)

Łukasz Studziński Education

Uniwersytet Śląski w Katowicach
Magister (Mgr) (Filologia angielska)
2010-2012

Łukasz Studziński Skills

Documentation
Support Analysts
Resolving Issues
Crisis Management
Data Analysis
Operations Management
Analytical Skills
Process Modeling
Operational Excellence
Operations
Performance Monitoring
Root Cause
Root Cause Analysis
Technical Understanding
Supplier Performance
Supplier Management
Work Processes
Nordic Countries
Relationship Building
Training
Customer Experience
Problem Management
Service Operations
Soft Skills
Troubleshooting
Service Operation
Optimization
Team Management
Global Delivery
IT Operations
Presentations
Escalations Management
Quality Management
Customer Escalation Management
Customer Relationship Management (CRM)
IT Service Delivery
Project Implementation
Presentation Skills
Customer Service
Transition Management
Customer Support
Project Delivery
Communication Training
Oral Communication
International Environment
Skilled Multi-tasker
Attention to Detail
Organization Skills
Problem Solving
Internal & External Clients
IT Escalation
Service Continuity
Service Coordination
Project Coordination
Service-Level Agreements (SLA)
IT Management
Service Desk
Resource Allocation
Manufacturing Process Improvement
People Management
ServiceNow
Delivery Management
IT Outsourcing
Microsoft Azure
Service Delivery Management
ITIL Certified
Continuous Improvement
Written Communication
Service Improvement
Key Performance Indicators
Resource Planning
Service Delivery
IT Service Management
Project Management
AppDynamics
SolarWinds
Monitoring
Microsoft Exchange
VMware
JIRA
Confluence
Incident Management
Angielski
Nauczanie angielskiego jako drugiego języka
ITITL
Prawo jazdy
Microsoft Office
Odpowiedzialność
Nauczanie
Komunikacja
Windows 7
Outlook
Windows
Linux
Active Directory
SQL
ITIL
dokladnosc

Łukasz Studziński Summary

Łukasz Studziński, based in Bytom, PL, is currently a (Service) Delivery Manager at Kyndryl. Łukasz Studziński brings experience from previous roles at HireRight, LINK Mobility Group and Atos Global Delivery Center Spain. Łukasz Studziński holds a 2010 - 2012 Magister (Mgr) in Filologia angielska @ Uniwersytet Śląski w Katowicach. With a robust skill set that includes Documentation, Support Analysts, Resolving Issues, Crisis Management, Data Analysis and more. Łukasz Studziński has 2 emails on RocketReach.