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Lukáš Erben Location
Central Bohemian Region, Czechia
Lukáš Erben Work
2020 -now Head of customer support team @
2018 -2020 Product Owner @
2017 -2018 Business Analyst @ ČEZ ICT Services, a.s.
2016 -2017 Direct Sales Manager @
2015 -2016 Channel Manager @
2013 -2015 Head of Mobile and Telephone Banking Department @
2007 -2013 Head of Direct Banking Department @
2003 -2007 Expert @
Lukáš Erben Education
Institute of Chemical Technology Prague
Master's degree (Faculty of Chemical Engineering - Department of Computing and Control Engineering)
1996-2002
Gymnázium Kutná Hora
maturitní zkouška
1992-1996
Lukáš Erben Skills
Direct Banking
Internet Banking
Banking
Business Analysis
Payment Cards
Payments
Core Banking
Credit Cards
Retail Banking
Cards
Call Centers
Voice analysis
Digital Channels
Mobile Application Development
Mobile Applications
Direct Sales
Voice Biometrics
Functional prototyping
Contact Centers
Customer Support
Online Payment
Lukáš Erben Summary
Lukáš Erben, based in Central Bohemian Region, Czechia, is currently a Head of customer support team at Bankovní identita, a.s.. Lukáš Erben brings experience from previous roles at ČSOB, ČEZ ICT Services, a.s., Česká spořitelna, a.s. and Česká spořitelna. Lukáš Erben holds a 1996 - 2002 Master's degree in Faculty of Chemical Engineering - Department of Computing and Control Engineering @ Institute of Chemical Technology Prague. With a robust skill set that includes Direct Banking, Internet Banking, Banking, Business Analysis, Payment Cards and more. Lukáš Erben has 2 emails and 2 mobile phone numbers on RocketReach.
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