Luiz Fraga Email & Phone Number
AIOps Senior Lead @ Mars
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Luiz Fraga Location
- State of São Paulo, Brazil
Luiz Fraga Work
- AIOps Senior Lead @ (March 2023 - Present)
- Cloud Service Management Senior Lead @ (April 2020 - February 2023)
- Global Processing Manager @ (June 2018 - April 2020)
- Post-graduation Professor (MBA in IT Management) @ (November 2013 - November 2025)
- Professor @ (June 2018 - August 2020)
- Professor of graduation courses @ CETEC Educacional (August 2007 - October 2019)
- IT Manager @ (November 2017 - May 2018)
- IT Project Manager @ (October 2016 - November 2017)
- IT Service Manager (Processes - ITSM and Governance) @ (October 2012 - January 2016)
- Post-graduation Professor (MBA courses) @ (May 2006 - January 2016)
- IT Manager @ (May 1997 - October 2012)
- Programmer @ (September 1994 - April 1997)
Luiz Fraga Education
- Uninove - Universidade Nove de Julho
Doctorate in Business Administration (IT management maturity and innovative role of IT)
2011-2015 - Universidade de Taubaté
Master's degree in Management and Regional Development (Risk management in IT Projects)
2002-2004 - Universidade de Taubaté
Bachelor of Business Administration (B.B.A.) (Business Administration)
1994-1997 - Escola Técnica Professor Everardo Passos - ETEP
Technician degree in Information Technology
1988-1991
Luiz Fraga Skills
- Analysis
- BPMN
- Business Intelligence
- Business Process
- CMMI
- COBIT
- Data Storytelling
- Databases
- ERP
- Firewalls
- Governance
- ISO 20000
- ISO 27001
- IT Governance
- IT Management
- IT Operations
- IT Outsourcing
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- ITIL Expert
- Incident Management
- Information Security
- Information Technology
- Infrastructure
- Integration
- Interpersonal Communication
- MS Project
- Management
- Microsoft SQL Server
- Network Administration
- Networking
- Operating Systems
- Outsourcing
- PMBOK
- PMI
- PMO
- PMP
- Persuasion
- Process Management
- Project Management
- Project Planning
- Project Portfolio Management
- SAP
- SAP R/3
- Security
- Servers
- Service Desk
- Service Management
- Sla
- Software Project Management
- Windows Server
Luiz Fraga Summary
- Luiz Fraga, based in State of São Paulo, Brazil, is currently a AIOps Senior Lead at Mars. Luiz Fraga brings experience from previous roles at Mars, FIAP and Faculdade São Lucas - Caçapava. Luiz Fraga holds a 2011 - 2015 Doctorate in Business Administration in IT management maturity and innovative role of IT @ Uninove - Universidade Nove de Julho. With a robust skill set that includes Analysis, BPMN, Business Intelligence, Business Process, CMMI and more. Luiz Fraga has 4 emails and 7 mobile phone numbers on RocketReach.
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