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Luis Serna Location
Kissimmee, FL, US
Luis Serna Work
Assistant Director of Business Operations and Quality Assurance @ (September 2023 - Present)
Quality Assurance Manager @ (December 2015 - August 2023)
Personal Banker @ (October 2015 - December 2015)
Customer Service Representative @ (March 2014 - October 2015)
Head Teller @ (July 2011 - November 2013)
Store Team Lead @ (November 2008 - July 2011)
Luis Serna Education
Herzing University
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
2018
Luis Serna Skills
Customer Satisfaction
Customer Experience
Banking
Credit
Customer Service
Retail Banking
Cross Selling
Loans
Credit Analysis
Sales
Consumer Lending
Mortgage Lending
Commercial Banking
Management
Leadership
Microsoft PowerPoint
Luis Serna Summary
Luis Serna, based in Kissimmee, FL, US, is currently a Assistant Director of Business Operations and Quality Assurance at Bluegreen Vacations. Luis Serna brings experience from previous roles at Bluegreen Vacations, Fifth Third Bank and TD Bank Group. Luis Serna holds a Bachelor of Business Administration (BBA) in Business Administration and Management, General @ Herzing University. With a robust skill set that includes Customer Satisfaction, Customer Experience, Banking, Credit, Customer Service and more. Luis Serna has 3 emails and 2 mobile phone numbers on RocketReach.
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