Luís Proenca Email
Operations Process Manager @ VIPA Digital
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Luís Proenca Location
- London, GB
Luís Proenca Work
- Operations Process Manager @ (June 2025 - Present)
- Global Process Manager @ (December 2019 - May 2025)
- Support and CRM Processes Manager @ Interxion (November 2018 - December 2019)
- Customer Support Manager @ Bookatable by Michelin (May 2014 - October 2018)
- Team Manager EMEA Region @ (January 2012 - February 2014)
- Marketing Manager @ Bravecrew (January 2009 - January 2012)
Luís Proenca Education
- IPAM
University
- Universidade Católica Portuguesa
P.A.G.E
- ITIL Foundation
Luís Proenca Skills
- AI Proficiency
- Analysis
- Analytics
- Artificial Intelligence (AI)
- Business Intelligence
- Business Planning
- Business Process Improvement
- Business Strategy
- CRM
- Communication
- Competitive Analysis
- Competitive Intelligence
- Continuous Improvement
- Creative Problem Solving
- Cross-functional Team Leadership
- Customer Experience (CX)/Customer Satisfaction
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data Center Operations
- Data Centre Operations
- Design & Delivery of Strategic Training
- Entrepreneurship
- Environment, Health, and Safety (EHS)
- Establishing Priorities
- Executive Collaboration
- ISO Compliance
- ITIL
- International Stakeholder Collaboration
- Interpersonal Skills
- KPI Development & Reporting
- KPI Setting & Attainment
- Management
- Market Analysis
- Market Research
- Marketing
- Marketing Management
- Marketing Research
- Multi-lingual (Fluent in French, English & Portuguese, Good Knowledge of Spanish)
- Multilingual
- New Hire Training
- Operations Management
- Performance Motivation
- Policy Compliance
- Process Documentation / Process Standardisation
- Process Efficiency
- Process Focused
- Process Optimisation
- Project Leadership
- Project Management
- Result Oriented
- SLA Management
- Sales
- ServiceNow
- Stakeholder Management
- Strategic Development
- Strategic Development
- Strategy
- Strong Analytical Thinker
- Team Leadership
- Team Management
- Team Motivation
- Teamwork
- Technical Support
- Technical Training
- Training
- Workable Solutions
Luís Proenca Summary
- Luís Proenca, based in London, GB, is currently a Operations Process Manager at VIPA Digital. Luís Proenca brings experience from previous roles at Digital Realty, Interxion, Bookatable by Michelin and Fujitsu Global. Luís Proenca holds a University @ IPAM. With a robust skill set that includes AI Proficiency, Analysis, Analytics, Artificial Intelligence (AI), Business Intelligence and more. Luís Proenca has 1 emails on RocketReach.
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