Luis Monzon Email
Program Manager Patient Success @ Natera
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Luis Monzon Location
- Guatemala
Luis Monzon Work
- 2025 -now Program Manager Patient Success @
- 2019 -2025 Contact Center Director @
- 2019 -2025 Director of Operations @
- 2016 -2018 IT Director and Lean Six Sigma Trainer @
- 2015 -2016 Americas IT and Non-IT Sourcing Leader @
- 2014 -2016 IT Sourcing Americas Leader @
- 2012 -2014 IT Sourcing Guatemala and South America @
- 2011 -2012 IT CoE Leader Voice and F and A Business @
- 2010 -2011 IT Voice Network Manager @
- 2009 -2010 R and D Manager @ ECSSA
- 2008 -2009 IT Manager @ BPO
Luis Monzon Education
- Bircham International University
Master in Business Administration (Business, Marketing, Finance)
2006-2009 - Liceo Javier 1989-2001
Luis Monzon Skills
- Business Process
- Service Delivery
- Outsourcing
- IT Management
- IT Strategy
- Management
- Networking
- Vendor Management
- Team Management
- Sla
- Business Process Improvement
- Call Centers
- Process Management
- Process Improvement
- Pre-sales
- Business Process Re-engineering
- Business Analysis
- CRM
- Telecommunications
- Operations Management
- IT Operations
- Operational Excellence
- IT Service Management
- Business Intelligence
- ERP
- Team Leadership
- Servers
- Requirements Analysis
- Data Center
- MPLS
- Cloud Computing
- Procurement
- Project Management
- Leadership
- Negotiation
- Change Management
- Business Transformation
- BPO
- Business Process Re Engineering
- Business Process Outsourcing Bpo
- Lean Six Sigma
- Coaching
- Pre Sales
- Business Process Outsourcing
Luis Monzon Summary
- Luis Monzon, based in Guatemala, is currently a Program Manager Patient Success at Natera. Luis Monzon brings experience from previous roles at Pan American Communications, Nearsol and GENPACT LLC. Luis Monzon holds a 2006 - 2009 Master in Business Administration in Business, Marketing, Finance @ Bircham International University. With a robust skill set that includes Business Process, Service Delivery, Outsourcing, IT Management, IT Strategy and more. Luis Monzon has 2 emails on RocketReach.
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